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2015-116 CENTURYLINK®TOTAL ADVANTAGE®EXPRESS—AGREEMENT—Summary Page This CenturyLink®Total AdvantageTm Express Agreement("Agreement")is between CenturyLink Sales Solutions,Inc as contracting agent on behalf of the applicable CenturyLink company providing the Services under this Agreement ("CenturyLink") and CITY OF CLERMONT ("Customer"or "You") The name of the CenturyLink operating company providing Services to Customer is listed in the service-specific terms and conditions CenturyLink may withdraw this offer if Customer does not execute and deliver the Agreement to CenturyLink on or before November 8,2015 Using Centurylink's electronic signature process for the Agreement is acceptable 1. Services CenturyLink provides Services under the General Terms and Conditions applicable to all Services found in the Detailed Terms and Conditions("DT&C")at httpf/www centurvlink com/lecial/rmcictae/DTC/v64 pdf and the service-speafic terms and conditions listed in each pncing section incorporated into the Agreement by this reference Provisions that are applicable to a speafic CenturyLink company are so indicated AI general provisions are applicable to services provided by the CenturyLink company providing the Services under this Agreement For an intenm penod of time until all work is completed to update the Service-specific provisions,vanaus on-One offer provisions,Tanffs and other terms and conditions incorporated by attachment or reference into this Agreement,all references to Qwest Communications Company,LLC mean CenturyLink Communications,LLC f/k/a Qwest Communications Company,LLC FIBER+ INTERNET BUNDLE FIBER+INTERNET BUNDLE—36 MONTH SERVICE TERM Service Address Bundle Details MRCS per NRC5 per Bundle Bundle Internet Port 80Mbps 685 W Montrose St,Clermont, 8x5 NBD Remote Maintenance $128 50 $0 00 FL 34711 Standard configuration management Local Access 80Mbps $128 50 $0 00 Location Total $257 00 $0 00 1 CenturyLink provides Services under these additional service-specific terms and conditions incorporated into the Agreement by this reference (a) Fiber + Internet Bundle provisions ("Bundle Provisions") found at httpi/www centurvlink corn flecial/ctae/MTU/fiberplusinternetN12 pdf and (b) the CenturyLink IQ Networking, Local Access and Rental CPE service-specific sections("Service Provisions")in the DT&C IP Connection CenturyLink will, as part of the Service quoting process, identify for Customer whether its Local Access technology rs IP Connection as descnbed in the service-speafic terms section of the DT&C CenturyLink will,as part of the Service quoting process, identify for Customer whether its Local Access technology is IP Connection as descnbed in the service-speafic terms section of the DT&C When purchasing IP Connection,Customer agrees that it will use the IP Connection attached to a CenturyLink IQ Networking Internet Port or Enhanced Port only for the provision of either ()wireline broadband Internet access (as defined in applicable Federal Communications Commission orders and regulations), or (il) wireline broadband Internet access plus additional information services, with wireline broadband Internet access constituting a principal use If the IP Connection s attached to a CenturyLink IQ N etworking Private Port, Customer must, so long as the Private Port is used,either (i)have entered into an agreement or amendment directing Customer to the Network-Based Secunty("NBS")service-speafic terms section of the DT&C and use at least one NBS instance per CUG(closed user group)that includes that Private Port or(r)use the Private Port in conjunction with an interconnected Internet Port or Enhanced Port in a multi-site configuration In either case,Customer agrees the arrangement will be configured so that eadi Private Port connection will be used consistent with the wireline broadband Internet access usage limitations noted above The package/bundle pricing includes rental equipment that CenturyLink will provide while Customer purchases the Services from CenturyLink CenturyLinkmayprovide equipment from various manufacturers at its discretion Customer is currently eligible to receive the following optional CenturyLink business applications provided by CenturyLink affiliate Saws Communications Corporation DBA CenturyLink TS and its affiliates ("CenturyLink TS")with the Fiber+Internet Bundle Provisions at no additional charge CenturyLink or CenturyLink TS may modify or discontinue this offenng for future Fiber+ Internet Bundle Provisions purchases You will receive a URL and log-in credentials to access your business applications When you first log in to the Management Console,you will be asked to accept the CenturyLink terms and conditions before activating the applications The optional business applications are govemed by the CenturyLink business applications terms and conditions also found at https//apps centurylink corn/tens-conditions and not by this Agreement Optional Business Applications Included at No Additional Quantity/Details Charge Mcrosoft Office 365 from CenturyLink 10 Business Essential licenses, includes email w/ 50GB storage Basic Web Hosting with Site Builder Tools 5GB Storage DNS Registration 1 Included Data Backup for PC and Laptop(not applicable to servers) 10 Licenses at 10GB each Cloud Fax 20 Inbound/Outbound Pages Search Engine Submission Attracta Opportunity ID# 52912867 Page 1 of 3 ©CenturyLink,inc Al Rights Reserved Contract Code 490003 CONFIDENTIAL CGT R v64 081715 CENTURYLINK®TOTAL ADVANTAGE®EXPRESS-AGREEMENT-Summary Page Customer may purchase additional CenturyLink TS services at the following website httpsi/apps centurvlink com/looin Additional charges will apply Local Access The following additional terms and conditions apply to Local Access Service, and are incorporated herein by reference the General Terms Applicable to Al Services and Local Access sections in the DT&C -------------------------------- 2.Rates 21 Rate Changes. Rates apply only for the above Services and Service Addresses)and will not apply if Customer moves a Service Address or changes any of the Bundle or Service Details The rates for Local Access Service and CPE Purchase may be subject to valid quote forms,which control if they conflict with the rates listed on this Summary Page,all of which are subject to cha nge 2.2 Additional Charges Additional charges may apply Rates and charges for Service elements not identified appear in the applicable terms and conditions Rates do not include foreign,federal,state or local taxes,surcharges,fees, EAS, Zone,CALC, or other similar charges 3 Term and Termination 31 Term This Agreement is effective on the date all parties have signed below("Effective Date")and continues until expiration of al I Orders placed under this Agreement Service Terms begin on their Start of Service Date and automatically renew unless terminated by either party The Start of Service Date, renewal penods and renewal period rates are described in the DT&C, Bundle or Package Provisions,Service Provisions,or in an applicable Tariff,RSS or ISS 3.2 Termination If Customer gives notice of cancellation or termination,disconnects any portion of a Service or otherwise breaches this Agreement resulting in the termination of a Service before the end of the applicable Service Term,Cancellation Charges will apply as set forth in the applicable terms and conditions 4 Amendments At CenturyLink's sole discretion, the parties may amend the Agreement to add additional CenturyLink services Except as otherwise expressly permitted in the Agreement, amendments must be in writing and signed by both parties' authorized representatives CUSTOM E- CITY OF CLERMONT CENTURYLINK SALES SOLUTIONS, INC Au •ri • Signature Authorized Signature y re irCui Name-Typed or Pnnfed Name Typed or Pnnted C.14-1.1 Ale/4/1 /v J IS 115 Sc t'S-•- 1 tANSV s Title �( TiDate Customer's Address for Noti�;e?;`P O BOX 120219 ATTNDateKli BEe 'e!1NG•tle Attn General Counsel,CLERMONT,FL Customer's Facsimile Number (352)7C1 31;,t) VON V6Vc//s 34712- 0219, 2+1-73 70 Opportunity ID# 52912867 Page 2 of 3 ©CenturyLink,inc Al Rights Reserved Contract Code 490003 CONRDENTIAL CGT R v64 081715 CENTURYLINK®TOTAL ADVANTAGE®EXPRESS—AGREEMENT—Summary Page TERMS AND CONDITIONS APPLICABLE TO ALL SERVICE 1.Additional Terms and Conditions Customer understands that the DT&C and other provisions identified in this Agreement("Other Provisions")contain additional important terms and conditions that apply to the Services, including,among other things,confidentiality obligations,disclaimer of warranties,indemnification,shortfall charges,minimum-service terms,early termination diarges, and jury-teal and class-action waiver 2 Payment Cusbmer must pay all charges within 30 days of the invoice date except for CenturyLink QC charges,which Cusbmer must pay by the due date on tie invoice Charges not pad by their due date are subject to lab payment charge of the lesser of 1 5%per month or the maximum rate allowed by law or required by Tanff In addition to payment of charges for Services, Customer must also pay CenturyLink any applicable Taxes(which is defined in the DT&C and may include surcharges,fees,and other similar charges)assessed in connection with Services Customer's payments to CenturyLink must be in the form of electronic funds transfer (via wire transfer or ACH),cash payments(via previously-approved CenturyLink processes only),or paper check 3 Credit Approval Provision of Services is subject to CenturyLinks credit approval of Customer As part of the credit approval process, Century.ink may require Customer to provide a deposit or other secunty Additionally during the Term, if Customer's tnanaal circumstance or payment history becomes reasonably unacceptable to CenturyLink, CenturyLink may require adequate assurance of future payment as a condition of continuing CenturyLinks provision of Services Customer's failure to provide adequate assurances required by CenturyLink is a matenal breach of the Agreement CenturyLink may provide Customer's payment history or other bilhng/charge information to credit reporting agencies or industry dearinghceses 4 Disclaimer of Warranties EXCEPT AS EXPRESSLY PROVIDED IN THE AGREEMENT, ALL SERVICES AND PRODUCTS ARE PROVIDED"AS IS"CENTURYLINK DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES,INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT CENTURYLINK MAKES NO WARRANTIES OR REPRESENTATIONS THAT ANY SERVICE WILL BE FREE FROM LOSS OR LIABILITY ARISING OUT OF HACKING OR SIMILAR MALICIOUS ACTIVITY, OR ANY ACT OR OMISSION OF THE CUSTOMER 5.Limitations of Liability The remedies and limitations of liabilityfor any claims arising between the parties are set forth below (a)Consequential Damages. NEITHER PARTY OR ITS AFFILIATES, AGENTS, OR CONTRACTORS IS LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OR FOR ANY LOST PROFITS, LOST REVENUES, LOST DATA, LOST BUSINESS OPPORTUNITY, OR COSTS OF COVER THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH LIABILITY IS ASSERTED AND REGARDLESS OF FORESEEABILITY (b)Claims Related to Services For Customer's dams related to Service defiaenaes or interruptions, Customer's exclusive remedies are hmited to (a)those remedies set forth in the SLA for the affected Service or(b)the total MRCS or usage charges pad by Customer for the affected Service in the one month immediately precedng the event giving rise to the claim if an SLAdoes not apply (c) Personal Injury,Death,Property Damages For claims arising cut of personal injury or death to a partys employee,or damage to a partys real or personal property, that are caused by the other partys negligence or willful misconduct in the performance of the Agreement,each partys liability's limited to proven direct damages (d)Other Direct Damages. For all other claims ansing cut of the Agreement, each partys maximum Irabflity will not exceed in the aggregate the total MRCs and usage charges pad by Customer to Century ink wider the Agreement in the three months immediately preceding the event giving rise to the claim ("Damage Cap") The Damage Cap will not apply to a partys indemnification obligations or Customer's payment obligations under the Agreement 6 Entire Agreement This Agreement, including DT&C, Other Provisions,and any CenturyLink-accepted Order Forms constitute the entire agreement between the parties This Agreement supersedes all prior oral or written agreements or understandings relating to the same service, ports,or circuits at the same locations as covered under this Agreement Capitalized terms are defined in the DT&C and Other Provisions 7. Purchase Orders This Agreement controls over any Customer-issued purchase order, and any terms or conditions contained in a Customer-issued purchase order or other Customer ordering document will have no force or effect 8 Uniform Resource Locators (URLS) References to URLs in this Agreement include any successor URLs designated by CenturyLink Opportunity ID# 52912867 Page 3 of 3 ©CenturyLink,inc Al Rights Reserved Contract Code 490003 CONRDENTIAL CGT R v64 081715