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R-2017-61 CITY OF CLERMONT RESOLUTION NO. 2017-61 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CLERMONT, LAKE COUNTY, FLORIDA, ADOPTING THE EMPLOYMENT POLICIES MANUAL; PROVIDING FOR SEVERABILITY AND PROVIDING AN EFFECTIVE DATE. WHEREAS, the Clermont City Council has determined that it is in the best interest of the City of Clermont, that changes be made to the Personnel Policy. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Clermont, Florida, Lake County, Florida as follows: Section 1 The City Council of the City of Clermont does hereby adopt the Employment Policies Manual as set forth in Attachment A, attached hereto and incorporated herein and attached to this Resolution; and Section 2 All ordinances, resolutions or parts thereof in conflict herewith are hereby superseded and repealed to the extent of such conflict. Section 3 This resolution shall take effect immediately upon adoption. l CITY OF CLERMONT RESOLUTION NO. 2017-61 DONE AND RESOLVED by the City Council of the City of Clermont, Lake County, Florida, this 12th day of December, 2017. CITY OF CLERMONT _ v 1 !Gail L. Ash, Mayor ATTEST:: Tracy Ackroyd 'owe, City Clerk App : •-• . form and legality: � � an . , ity Attorney : . • c ate` `p‘ i . `; ., i i 0. 00. . 40 11 l ,, -- • i�1 11II I , ' III '1 IIIIl1111111II k 1 tr . mil ,11111 \"%.. 3,` CLERNONI)siii"(ONT ^' k Choice of Champions Employment Policies Manual ("" ii.;_____, _____ 1....., . .......„644=„1„. 11.,... ,..._._ . .., It ,C .• _�... • c r lir( 1 `1 sis '''X gel hir S ` i city of Clemson O ' sem'Qt` j It is : /v e . .... N•.% 4 ' S - 1sxT a ,. rt • t /r• ►ik 51111_9 _ r - Effective December 12, 2017 Table of Contents Employee Acknowledgement of Receipt of Employment Policies Manual 1 Chapter 1 General 1.1 Administration 2 1.2 Employee Conduct 3 1.3 Definitions 13 Chapter 2 Employment Practices 2.1 Equal Employment Opportunity 16 2.2 Recruitment 16 2.3 Application 16 2.4 Selection 17 Chapter 3 Educational Leave & Tuition Assistance 3.1 Educational Leave 20 3.2 Tuition Assistance/Reimbursement 20 Chapter 4 Compensation/Salary Administration 4.1 Compensation Approval Authority 22 4.2 Merit Pay Increases 22 4.3 Incentive Pay 22 4.4 Overtime Pay 22 4.5 On-Call Pay 26 4.6 Call-Out Pay 26 4.7 Working Out of Classification Pay 27 4.8 Storm or Other Disaster Pay and Leave 27 Chapter 5 Leave 5.1 Annual Leave 29 5.2 Holiday Leave 31 5.3 Personal Days 32 5.4 Military Leave 33 5.5 Sick Leave 34 5.6 Family and Medical Leave (FMLA) 42 5.7 Jury and Witness Duty Leave 46 5.8 Leave of Absence 47 5.9 Compensatory Leave 48 5.10 Injury Leave 49 5.11 Administrative Leave 50 5.12 Leave Donation 50 5.13 Domestic Violence Leave 51 5.14 Bereavement Leave 52 Chapter 6 Personnel Management 6.1 Attendance Records 53 6.2 Travel & Subsistence Allowance 53 6.3 Hours of Work 53 6.4 Probation 53 6.5 Performance Evaluations 54 6.6 Promotions 57 6.7 Demotions 58 6.8 Transfers 59 6.9 Position Reclassifications 60 6.10 Termination of Employment 61 6.11 Annual Physical Examinations 65 6.12 Employee Disciplinary Procedures 65 6.13 Employee Grievance Procedure 75 6.14 Modified Duty Assignment 76 6.15 Smoking & Tobacco Use 77 6.16 Searches 77 Employee Acknowledgement of Receipt Employment Policies Manual This will acknowledge that I have received my copy of the City of Clermont (City) Employment Policies Manual. I understand that the official version of the City's Employment Policies Manual (manual) will be maintained in electronic form in the Human Resources Collective Folder. I understand that this manual represents City policies, does not create a contract of employment, and that the City may make changes in it from time to time. I understand that I have the right to terminate my employment at any time with or without cause, and that the City has the same right. I agree to comply with all policies, procedures, and practices now or hereafter adopted by the City. I understand that this acknowledgment will become a part of my official employee file. 1 I 1 Chapter 1 General Chapter 1 General 1.1 Administration A. Purpose This manual was prepared to establish consistent equitable policies for City employment, and to acquaint new personnel with the policies and regulations of the City of Clermont (City). This Employment Policies Manual (manual) was adopted by the City Council by Resolution No. #2017-61 on December 12, 2017. This manual is not an expressed or implied contract, nor does it create any legally enforceable obligations on the part of the City of Clermont or its employees. B. Scope This manual shall apply to all employees of the City of Clermont with the exception of temporary employees, the Mayor and Council Members. Certain provisions may not be applicable to all employees, such as part- time and probationary employees, and such areas shall be noted. If any provisions of these policies conflict with an existing provision of an approved labor agreement between the City and a registered bargaining unit, the labor agreement will prevail in regard to employees in the bargaining unit covered by that agreement. C. City Control, Responsibilities and Authority The City is governed by the Council-Manager plan of government. Clermont residents elect the City Council. The City Council appoints, directs and evaluates the City Manager. The City Council establishes policies and procedures related to education, training, operations, services, and maintenance of the City. The City Council has the responsibility for requiring effective administrative action through the City Manager. The City Manager and his/her administration reserve the right to reprimand, suspend, discharge or otherwise discipline employees for cause; to hire, promote, transfer, layoff and recall employees to work; to determine the number of employees and the duties to be performed; to maintain the efficiency of employees; to establish, expand, reduce, alter, combine, consolidate, or abolish any job classification, department, operation or service; to determine staffing patterns and areas worked; to control and regulate the use of facilities, supplies, equipment and other property of the City; to determine the number, location and operation of departments, and all other units of the City, the assignment of work, the qualifications required and the size and composition of the work force; 2 and to otherwise generally manage the City, attain and maintain full operating efficiency and optimum service, and direct the workforce in accordance with the needs and requirements of the City. D. Employment at Will Within the limits of any constitutional or statutory limitations applicable, employment with the City is considered "at will" and may be ended either by the employee or by the City at any time with or without cause. It is the City's policy to treat employees fairly and consistently, and the City has established guidelines for disciplinary action and performance improvement which provide the employee an opportunity to address and respond to issues of discipline or performance. However, publication or use of these guidelines should not be interpreted as to create a guarantee of employment or an expectation of continued employment. E. Employment Policies Manual Revisions Revisions to the Employment Policies Manual may from time to time be proposed and approved by the City Council. A copy of this policy will be made available to all City employees. Any deviation from this policy will be made only by the City Manager, in writing, to the department director of the employee or department affected. F. Department Rules Department directors are authorized to promulgate rules additional and supplemental to this manual provided they are not in conflict with the regulations herein. All such rules shall be approvable, amendable and revocable by the City Manager. 1.2 Employee Conduct A. Employee Courtesy All employees shall render courteous service to the public. The attitude of a City employee should at all times promote the good will and favorable attitude of the public toward the City, administration, and its programs. B. Telephone Usage City telephones are for City business. Long distance calls are to be made only by employees authorized by the responsible department director. Excessive personal telephone use will not be permitted and 3 may be cause for a reprimand. Employees shall not operate a vehicle while wearing a headset, headphones, or other listening device, other than a hearing aid or instrument for the improvement of defective hearing. The only exception to using a headset is when the employee is communicating as described below, and the sound is provided through one ear and allows surrounding sounds to be heard with the other ear. Employees are prohibited from using any telephonic or communication device without a Bluetooth or other hands-free device unless specifically approved by the City Manager (or designee/department director), while operating any City-owned or leased vehicle, apparatus, machinery, or equipment. In addition, employees are responsible for ensuring that use of any electronic device does not cause distraction (i.e., texting, fiddling with the device, taking eyes off the road, and participating in conversations that may interfere with the driver's ability to drive safely). C. Lunch Period Employee lunch periods will be determined by the department director as required for efficient departmental functions. D. Conflict of Interest and Ethics All employees are subject to and required to act in full compliance with Chapter 112, Part III, Florida Statutes, Code of Ethics for Public Officers and Employees. E. Solicitation Solicitation during working hours on City property or in public areas by any City employee or by non-employees is prohibited. Bulletin boards are City property and materials posted thereon must be approved by the City Manager or a department director. There shall be no distribution of literature during working hours or on City property without permission of the City Manager. Examples of solicitations for purposes of this rule include, but are not limited to: solicitations for magazines or periodical subscriptions, memberships in organizations, and solicitations for political contributions. Examples of distributions for purposes of this rule include, but are not limited to: applications for memberships in organizations, political literature, subscription forms and informational bulletins. Exceptions to the solicitation policy must be approved by the City Manager. 4 F. Gifts and Gratuities 1. No employee shall accept gifts, gratuities, or loans from organizations, business concerns or individuals with whom he/she has official relationships on City business. These limitations are not intended to prohibit the acceptance of articles of negligible value which are distributed generally, or to prohibit employees from accepting social courtesies which promote good public relations, or to prohibit employees from obtaining loans from regular lending institutions. 2. No employee shall solicit contributions from another employee for a gift to an employee in a superior official position nor shall such superior accept a gift presented as a contribution from employees receiving less salary than himself/herself. The foregoing, does not, however, prohibit a voluntary gift of nominal value when made on a special occasion. 3. No person seeking appointment to, promotion or transfer with the City shall either directly or indirectly give, render or pay any money, service or other thing of value to any person in connection with an appointment, promotion, or transfer or a proposed appointment, promotion or transfer. This prohibition is not intended to prevent payment to a legitimate employment agency. G. Outside Employment 1 . Outside employment is any paid employment performed by an employee in addition to his/her employment with the City and is subject to approval as set forth herein. The following criteria will apply to outside employment: a. Such employment shall not cause the employee to be late to work, to leave early, to be unavailable for work beyond normal duty hours, or cause any reduction in the employee's efficiency when on duty with the City. b. Such employment shall not involve a conflict of interest or conflict with the employee's duties. c. Such employment shall not involve the performance of duties which the employee should perform as part of his/her job with the City. d. The nature of the outside employment shall not be such as to bring discredit or embarrassment on the City. 5 e. Outside employment shall not occur during assigned working hours unless the employee is on approved leave. f. Outside duties, trade, business or profession shall not require regulation or inspection by the City. 2. Any employee wishing to engage in outside employment must submit a request in writing to his/her department director using the related approval request form. The request should outline in detail the duties to be performed and the amount of time, stating specific hours to be devoted to these duties. Department directors shall immediately notify the City Manager of outside employment requests, and are subsequently authorized to approve outside employment consistent with the guidelines above. Department directors are also authorized to direct an employee to discontinue outside employment, at any time, if it is later found to be inconsistent with the guidelines. Approval request forms are retained in the employee personnel file. H. Payments of Financial Obligations Every employee is expected to pay just debts and financial obligations, particularly those directed by court order. The City is neither a collection agency nor an arbiter when the validity of a debt is questioned. I. Drug Free Workplace The City is committed to maintaining a workplace that is free from the presence and effects of drugs and/or alcohol, providing the highest level of service to its citizens, and minimizing the risk of incidents and injuries. 1 . The City prohibits employees from using, selling, dispensing, distributing, possessing, or manufacturing illegal drugs and/or alcoholic beverages while on City premises, work sites, or in a City vehicle. In addition, employees are prohibited from off premise use of alcohol and possession, use, and/or sale of illegal/prescription drugs, when such activities adversely affect job performance, job safety, or interferes with the City's ability to carry out its mission. 2. As a term and condition of employment, employees must refrain from taking drugs/alcohol that impair performance or are illegal on or off the job. 3. Employees must notify their supervisor if they have been prescribed a drug for a medical or other condition which could 6 impair their ability to perform their job. If it is determined that the employee is unable to perform his/her job due to impairment caused by the medication, the employee should apply for appropriate leave and discuss the situation with his/her supervisor. 4. Pursuant to the City's expectation of employee conduct and Drug Free Workplace regulations, the City conducts drug and/or alcohol tests for the following reasons: pre-employment, reasonable suspicion, post-incidents, routine fitness for duty, random, and follow-up. 5. Employees and/or supervisors shall report immediately (during that working shift) to their department director and/or Human Resources Director any action by any employee who demonstrates an unusual behavior pattern. An employee believed to be under the influence of drugs and/or alcohol will be required to submit to a drug and/or alcohol test. 6. An employee will be subject to corrective action, up to and including termination, for violation of this policy. 7. The City Manager shall establish procedures to implement this policy. J. Political Activity 1. Every employee shall have the right to express freely his/her views as a citizen and to cast his/her vote. 2. Coercion for political purposes of and by employees and use of their positions for political purposes is prohibited. a. No employee or official of the City shall, directly or indirectly, coerce, attempt to coerce, or advise an employee to pay, lend, or contribute anything of value to a party, committee, organization, agency or person for political purposes. b. No employee or official of the City shall use City resources of any kind, including, but not limited to, the City logo or City equipment, or official authority or influence, for the purpose of interfering with or affecting the result of an election or a nomination for office. 3. Participation in partisan political activity by employees shall be permitted to the extent as provided under the Federal Hatch Political Activities Act, as amended, and any subsequent amendments which may be made thereto. However, at no time shall any such activities be permitted by an employee in a City uniform. 4. Any employee who is not subject to the Hatch Act shall be granted a leave of absence not to exceed four (4) months for the purpose of seeking an elective public office in a partisan election. During the leave of absence, the employee shall use accrued annual leave, compensatory leave or personal days prior to going in an unpaid status. If a City employee becomes a candidate for an elective City of Clermont office, he/she shall at the time of formal qualification, resign in good standing from City service. 5. Partisan political discussions and partisan political activities by employees are prohibited during on-duty hours. 6. Any person violating the provision of this section may be subject to termination by the City Manager. K. Use of City Property 1. The City attempts to provide each employee with adequate tools, equipment and vehicles for the job being performed and expects each employee to observe courteous and safe operation of vehicles and equipment in compliance with all municipal, county and state vehicular regulations. 2. Employees who are assigned tools, equipment or vehicles by their departments are responsible for them and their proper use and maintenance. 3. The use of City property, material, supplies, tools, equipment or vehicles for personal or private business use is prohibited, unless approved by employment agreement or by the City Manager. Violations may result in termination and possible prosecution. L. E-Mail / Internet Usage 1. E-Mail and internet services are provided to employees for the purpose of conducting their job duties in the most efficient manner possible and are not intended for personal use. All electronic communications generated by employees with City equipment, or stored on City equipment, are the property of the City and therefore not considered private and may be considered public records subject to disclosure in accordance with Florida Law. 2. Employees are prohibited from using the City's e-mail and internet system to transmit or receive any improper communication, including 8 but not limited to inappropriate comments or jokes, cartoons, or any other communication which is political, derogatory, vulgar, obscene, offensive or sexually explicit. 3. The City will periodically access and monitor communications and files on the City's e-mail/internet system as deemed to be necessary or appropriate in the enforcement of the acceptable use of City equipment and systems. 4. Employees who use the City's e-mail/internet system inappropriately or illegally are subject to discipline up to and including termination and civil or criminal prosecution, if deemed appropriate. M. Valid Driver's License 1. All operators of City vehicles and equipment are required to have a valid State of Florida operator's or commercial license, as applicable, and shall immediately notify their supervisor of any change in status to their license. Certain job classifications require a commercial license as a condition of employment. 2. Suspension or revocation of the driver's license of an employee who is assigned as a vehicle or equipment operator may result in a demotion or termination. 3. Motor vehicle reports will be requested annually for all employees who are authorized to drive a City vehicle or their own vehicle while conducting City business. If an employee's annual Motor Vehicle Report reveals a suspended or revoked driver's license or a driving record that demonstrates repeated offenses and flagrant disregard for traffic laws, the employee will not be allowed to drive a vehicle while conducting City business. If these restrictions create a hardship for the City, the employee will be transferred or demoted to a position which does not require driving and for which the employee is otherwise qualified. If no position is available, the employee will be terminated from employment. N. Safety It is the policy of the City to maintain a work environment for all employees that is both healthy and safe. A separate safety manual sets forth the safety procedures and practices expected of all City employees. 0. Harassment It is the policy of the City to maintain a work environment for all 9 employees which is free of conduct which can be considered harassing, coercive or disruptive. The City has adopted a separate policy that sets forth guidelines for dealing with harassment in the workplace. P. Sexual Misconduct It is the policy of the City to maintain a work environment for all employees which is free of any form of sexual misconduct, including actual, attempted or threatened sexual assault, sexual abuse, sexual exploitation, indecent or sexual solicitation, or public indecency, as defined by state and local laws. The City has adopted a separate policy that sets forth guidelines for dealing with sexual misconduct in the workplace. Q. Dress/Appearance The City expects all employees to dress in a manner which is appropriate for the type of work performed and have a neat and orderly appearance. A separate policy has been adopted that sets forth guidelines for dealing with appropriate dress and appearance. R. Fraternization The City strongly discourages, but does not prohibit, consensual romantic or espousal-like relationships between co-workers or between employees and contractors or others doing business with the City. However, the City recognizes its responsibility to caution employees of the potential problems posed by such relationships. These problems include conflicts of interest, interference with the productivity of co- workers, and potential charges of harassment. It is the obligation of all affected employees to immediately advise their department director when such a relationship exists so that the effect, if any, of the relationship on City operations may be fully evaluated and appropriate action taken. Should a conflict of interest exist, or there is a strong likelihood that one will arise, the City shall consider action which protects the interests of the City. In no case, may one individual have any supervision over the other nor may one individual be subject to learning confidential information about the other. City action to prevent or address such possible work-related problems may include re-assignment of one member to another department, division or location (if a suitable vacancy exists). If no suitable arrangements can be made, one individual will need to resign their position. 10 S. Social Media The City understands that social media can be a fun and rewarding manner to share information and opinions with family and friends, however the use of social media also presents certain risks and carries with it certain responsibilities. To assist employees in making responsible decisions about the use of social media, the following guidelines for the appropriate use of social media have been established. The City's policy is that employees are to be thoughtful in all their communications and dealings with others, including email and social media used both personally and through the course of City work. Only those employees specifically designated to do so, may post to and maintain the City's social media sites. Social media includes all means of communications or posting information or content of any sort on the Internet, an employee's own or someone else's web log or blog, personal website, social networking (Facebook, Twitter and the like) or affinity web site, web bulletin board or chat room, whether or not associated or affiliated with the City, as well as any other form of electronic communication. A public blog is not an approved venue to communicate internal City policies nor for employees to air opinions, disputes, or grievances that are City-related. Work-related complaints are more likely to be resolved by speaking directly with co-workers or by utilizing the city's open door policy/practice, than by posting complaints to a social media outlet. When acting or appearing to act as a representative of the City or identifying oneself as an agent or employee of the City, either overtly or by inference, an employee shall never harass, threaten, libel, or defame fellow professionals, employees, citizens, customers or anyone else. To assist in making responsible decisions about the use of social media, the following guidelines apply: 1. Know and follow the rules a. Carefully read the City's policies, particularly the Standards of Conduct where expectations and regulations regarding ethics, information, discrimination and harassment can be found. If any aspect of the policy is unclear, consult Human Resources for clarification. b. Ensure social media postings align with City policies. 11 2. Be respectful a. Always be fair and courteous to fellow employees, officials, volunteers, citizens, customers, vendors and others who work or serve on behalf of the City. b. Avoid offensive posts of statements, photographs, and video or audio that could reasonably be viewed as malicious, obscene, threatening, intimidating, that disparage others (including employees, customers, vendors or City partners) or discriminatory or might constitute harassment, bullying, or contribute to a hostile work environment. Examples of such conduct might include offensive posts meant to intentionally harm someone's reputation or posts that could contribute to a hostile work environment on the basis of race, sex, disability, religion or any other status protected by law or City policy. 3. Be honest and accurate a. Always be honest and accurate when posting information or news. If a posting mistake is made, correct it quickly. Never post any information or rumors known to be false about the City, employees, customers, vendors or City partners. 4. Employees shall not post any material that is privileged property of the City. 5. Employees shall comply with confidentiality, financial disclosure, and other similar laws. 6. Employees shall not create a link from a personal blog, website or other social networking site to a City website without advance approval of the City. Approval must be granted by either the City Manager, the Communications Director, or a department director. 7. Employees shall express only personal opinions; make clear that personal views do not in any way represent the views of the City, its officials, employees, volunteers and other affiliates. Unless specifically authorized by the City Manager, under no circumstances shall an employee post any information or news that suggests, portrays or states, in any manner, that the employee is an authorized representative or spokesperson for the City. 8. Employees shall not use in any manner in any picture, video or image any equipment or item containing or depicting any identifying mark or 12 logo of the City without prior approval by the City Manager. 9. Using social media at work a. Refrain from using social media while on City work time and on City provided equipment, unless authorized by the department director as work-related. b. Do not use the City's email address to register on social networks, blogs, or other online tools utilized for personal use. Employees are solely responsible for what they post online. Violation of this policy (including conduct that adversely affects job performance, the performance of employees, customers, vendors, City partners or legitimate City business interests) may be considered grounds for discipline, up to and including termination. Retaliation or taking negative action against any employee for reporting a possible deviation from this policy or for cooperating in a related investigation is prohibited and will be subject to disciplinary action up to and including termination. Employees should not speak to the media on behalf of the City without contacting the Communications Director. All media inquiries should be directed to the City Manager, Communications Director or a department director. Nothing in this policy prohibits or is intended to prohibit employees from discussing their terms and conditions of employment, which includes wages and working conditions. Additionally, this policy is not intended and will not be applied in any way that interferes with employees' exercise of their rights under local, state or federal laws. T. Identification Badges Employees are issued identification badges and shall wear them while at work and/or conducting City business. 1.3 Definitions A. Administration —The City Manager, department directors and supervisory employees. B. Appointment— Initial employment in the City service. 13 C. Break in Service —Any absence from work through voluntary or involuntary termination for any cause. Leaves granted for appropriate reasons will not count as a break in service. D. Demotion —A voluntary or involuntary change from a higher to a lower pay grade or position with resulting decrease in salary. E. Educational Leave —Authorized absence (without pay) for training purposes. F. Leave without Pay —Authorized absence without pay. G. May—The word "may" shall be interpreted as permissive. H. Military Leave —Authorized absence of employee for active military duty. I. Overtime Pay — The compensation made for the work done in excess of the normal work period. J. Position and/or Employee Type — 1. Benefits Eligible — Employees/positions designated to work a minimum of thirty-two (32) hours per workweek. 2. Full-Time — Positions designated to work forty (40) hours per workweek or otherwise designated for firefighters and police officers. 3. General Employee —An employee that is not a police officer or firefighter. 4. Reduced Hour— Positions designated to work a minimum of thirty-two (32) hours and less than forty (40) hours per workweek. 5. Part-Time — Positions designated to work up to and including twenty-five (25) hours per workweek. 6. Seasonal — Positions designated to work on a seasonal basis. Employment terminates upon completion of the seasonal duties for which they were hired. 7. Limited Duration — Positions that are specifically approved by the City Manager for an indefinite period of time; usually not to exceed six (6) months. 8. Temporary— Individuals who are employees of temporary labor agencies. 14 9. Probationary Employee — Non-management employees who have not successfully completed the period of probation established for their position. 10.Regular Employee — Non-management full-time or reduced hour employees who have satisfactorily completed the period of probation established for their position. 11. Management Employees— Department directors and any other at-will employees designated in writing to serve at the will and discretion of the City Manager. K. Promotion —Advancement from a lower to a higher grade or progression. L. Reappointment/Rehire—Appointment of an individual who has had previous service with the City. M. Reclassification - Revision of a job description resulting in significant changes to the essential job functions. N. Reduction in Force — Involuntary separation resulting from curtailment of work. 0. Resignation — Voluntary separation from employment. P. Shall — The word "shall" shall be interpreted as mandatory. Q. Suspension — Discontinuance of duties with or without pay. R. Termination — Separation from employment. S. Transfer— Change from one position to another within the same paygrade T. Workweek —The minimum number of hours regularly scheduled to be worked during any seven (7) consecutive days. 15 Chapter 2 Employment Practices 1 Chapter 2 Employment Practices 2.1 Equal Employment Opportunity In accordance with federal, state, and local laws, the City of Clermont is committed to maintaining a workforce and work environment that is free of unlawful discrimination including harassment, on the basis of race, color, national origin, sex, religion, disability, age, sexual orientation, marital, veteran, pregnancy status, genetic information, or any other status protected by applicable law. The prohibition against employment discrimination and harassment may extend to conduct that employees are subjected to from vendors, contractors, customers, or others who enter the workplace. The City of Clermont is committed to complying with all applicable federal, state, and local civil rights laws pertaining to employment practices. The City makes reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship to the City. This policy governs all aspects of employment, including recruitment, selection, hiring, job assessment, promotion, transfer, training, compensation, discipline, termination, and benefits. Employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring such issues to the attention of the immediate supervisor, department director, Human Resources Director, or City Manager. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment. 2.2 Recruitment The City of Clermont is committed to ensuring that the recruitment and selection process is fair, open, and transparent and shall comply with all relevant legislation. Employment shall be offered based on each candidate's knowledge, skills and abilities for the vacancy. All vacant positions must be advertised to ensure the most qualified and suitable candidate is selected. At the department director's discretion, the advertising may be internal and/or external. External advertising may be placed in various media outlets depending on the nature of the position. 16 2.3 Application Applicants seeking employment with the City must file a completed employment application provided by the City. Fraudulent conduct or false or omitted statements of fact by an applicant shall be deemed cause for exclusion of the applicant from consideration for the position or termination from City employment. Applicants will be prohibited from applying for an employment opportunity with the City for a period of one calendar year from the time that the false statement is made. 2.4 Selection A. Screening As determined by the City Manager, the selection process may include one or more or all of the following: oral interviews, evaluation of experience and training, reference checks, written examinations, performance tests. B. Pre-Employment Background Investigation It is the policy of the City that as a condition of employment, all employees and volunteers must successfully complete a background investigation. A comprehensive background check is conducted on selected candidates as appropriate for the position, which may include but not be limited to criminal, driving, employment history, education, professional licenses/certifications, and references. Credit checks, when deemed appropriate, are conducted in accordance with the provisions of the Fair Credit Reporting Act. Selected candidates shall not begin work until the candidate meets all background requirements, and for applicable positions this shall include pre-employment physical and testing. The City Manager shall establish procedures to implement this policy. C. Pre-Employment Drug Testing It is the policy of the City that all candidates for specific positions (as deemed applicable) must successfully pass a drug test that screens for the presence of illegal drugs/alcohol. The City has adopted a policy herein and a separate procedure regarding drug testing. 17 D. Pre-Employment Physical Examination It is the policy of the City that all candidates identified for specific positions and volunteers (as deemed appropriate) must successfully pass a pre-employment physical examination. The City has adopted a separate procedure regarding the pre-employment physical examination process. The City will schedule and pay the full cost of the standard pre-employment physical examination. Documentation of the successful completion of the pre-employment physical examination shall be maintained on file in Human Resources. E. Qualified Applicants The City Manager or his/her designee (Human Resources along with the hiring department) shall categorize those persons eligible for a position as being qualified. The City Manager or his/her designee (department director) shall make the selection from such persons. F. Nepotism No City official, department director, or supervisor may appoint, employ, promote, advance or be influential in any way in the employment of any individual who is a relative of the City official, department director, or supervisor. Further, no relative of an employee may be hired by the City to fill a position which would cause the current employee to either have jurisdiction over or be subject to the jurisdiction of the relative. For the purposes of this section only, relative means father, mother, son, daughter, brother, sister, uncle, aunt, first cousin, nephew, niece, husband, wife, father-in-law, mother- in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half brother or half sister. G. Employment Laws All applicable federal, state and local laws pertaining to employment practices will be complied within the City's employment procedures. H. Age Requirements Applicants for full-time employment must be 18 years of age or older. Persons who have reached their 16th birthday may be considered for seasonal part-time employment within the limits of state and federal laws. 18 I. Veterans' Preference The City shall comply with the Florida Administrative Code which requires that Veteran's Preference and special consideration be given to all eligible veterans and eligible spouses of veterans at each step of the employment selection process, if the minimum qualifications are met. This includes preference and priority in appointment, retention, reinstatement, reemployment and promotion, except those that are exempt, including but not limited to heads of departments, policymakers and/or managers, or persons employed on a temporary basis without benefits. An applicant who meets the criteria for receiving Veteran's Preference must submit the appropriate documentation at the time of application to substantiate the claim. J. Internship Opportunities Current employees are prohibited from participating in City internship opportunities. 19 Chapter 3 Educational Leave & Tuition Assistance Chapter 3 Educational Leave & Tuition Assistance The City encourages employees to attend educational conferences and to take self-improvement and job improvement courses which are related to their work and potential growth within their field/department. Additional educational training will be one measure used in making recommendations for advancement and promotion. 3.1 Educational Leave Educational leave is defined to be authorized leave without pay, to attend a college, university or other institution of higher education which offers academic curricula leading to a degree or degrees. The decision to grant educational leave shall be based on the City's need for an employee to have additional skills and knowledge in order to improve the employee's job performance or potential growth within the employee's field/department. Educational leave is available to employees enrolled full-time or part-time in an institution of higher education. All benefits eligible employees who have successfully completed probation may be entitled to educational leave. Educational leave shall be limited to a period of twelve months, except that with the approval of the City Manager such leave may be extended six months. Employees requesting leave are obligated to return to work within or at the end of the time granted. An employee who chooses not to return to work shall notify the supervisor immediately. Failure to report back to work at the expiration of the educational leave shall constitute the employee's resignation except in the case of an extension of such leave. Employees attending educational courses required by their department director shall be granted leave with pay. Should a required course be scheduled at some time other than the employee's normal working hours, the employee shall be given time off to compensate for the hours required to complete the course or paid for the hours at the regular pay rate approved by the department director. 3.2 Tuition Assistance/Reimbursement Tuition reimbursement is available to benefits eligible employees for courses applicable to the employee's field of work or of such nature and quality to directly contribute to the employee's value and potential growth within the City. The course 20 must be approved by the department director and City Manager prior to enrolling in the course and is subject to budgetary constraints. Tuition assistance will not be paid prior to the successful completion of an approved course. No blanket approval of courses or programs will be granted. Only specific courses taken through a nationally or regionally accredited institution for a specific semester will be approved. The City will reimburse employees for the cost of tuition, books and fees based on state college/university rates up to a maximum of one thousand dollars ($1,000) per fiscal year in accordance with the following schedule: 100% for attaining a final grade of"A" 75% for attaining a final grade of"B" 50% for attaining a final grade of"C" As a part of applying for tuition assistance, an employee must agree in writing that if he/she ceases to be employed by the City for whatever reason within one year of receiving tuition reimbursement, he/she will reimburse the City the total amount received toward any course(s) taken within the year prior to termination. Reimbursement will be paid by check to the employee upon presentation of a final grade report and receipts for any tuition, books and fees paid. 21 Chapter 4 Compensation/Salary Administration iil Chapter 4 Compensation/Salary Administration 4.1 Compensation Approval Authority The compensation/salary of each position within the City shall be determined by the position classification system. The salary of all employees at the time of employment, as well as increases or decreases shall be approved by the City Manager. The City Manager, under the policy direction of the City Council, shall be primarily responsible for the overall administration of City employment policies and procedures. However, the department director shall be responsible for ensuring that the employment policies and procedures are carried out day-by-day in their department. 4.2 Merit Pay Increases Regular, part-time (non-seasonal) and management employees are eligible to receive a merit pay increase based on the overall rating of their annual performance evaluation, and are awarded for overall performance which meets or exceeds position/job expectations. Merit increases will only be available if included in the current budget. Merit pay increases shall be within the ranges of the established classification/pay grade and shall not be available to employees who have reached the maximum of their pay grade, unless specifically approved in the budget. If approved in the budget, employees at the maximum of the pay grade would be eligible for a lump-sum payment equal to their merit increase. 4.3 Incentive Pay As an incentive for employees to advance their career, incentive pay is available for specific positions. Details of the incentive pay program have been adopted in a separate resolution. 4.4 Overtime Pay Overtime work shall be kept at a minimum. However, the requirements of a specific department may make it necessary for an employee to sometimes work beyond his/her regularly scheduled working hours. All overtime work shall be approved by the employee's authorized supervisor. Employees shall be required 22 to work overtime when assigned unless excused by their supervisor. Employees considered non-exempt in accordance with the Fair Labor Standards Act (FLSA) shall be paid overtime pay for hours worked in excess of their regular work period as follows: Employee Type Regular Work Period 8 & 10 Hour 40 hours in a seven (7) day period 12 Hour 84 hours in a fourteen (14) day period 24 Hour 212 hours in a twenty-eight (28) day period For the purpose of calculating overtime: compensatory leave, sick leave, bereavement leave, annual leave, holiday leave, military leave, jury duty, storm administrative pay and any other absence from work while on paid status will not be considered time worked. Employees shall not begin work before the beginning of their schedule or continue to work after the end of their schedule without permission. Off Duty Work Time - Non-exempt employees should not conduct work-related responsibilities, duties or tasks outside of their normal work schedule, however occasionally it may be required that a non-exempt employee must perform certain authorized work duties during off duty hours. Duties may include emergency response activities, making or receiving phone calls, and/or responding to urgent emails. Non-exempt employees should not have City email access on personal cell phones and should keep monitoring/checking email on a City-issued cell phone to a minimum. Overtime worked shall be compensated at one and one-half (1.5) times the employee's regular rate of pay as defined in the Fair Labor Standards Act. Employees who are paid overtime have the choice of receiving payment in the form of cash or compensatory leave. Prior to the start of overtime work, the employee and supervisor shall mutually agree upon the manner in which the overtime work is to be compensated, either in overtime pay or accrual of compensatory leave. Compensatory leave must be provided at a rate of one-and- one-half (1 .5) hours for each overtime hour worked and will be credited to the employee at the end of the work period in which the overtime was worked. It is the responsibility of each immediate supervisor and section/division manager to ensure that accurate records of hours worked, including overtime hours, are maintained. To the extent operationally feasible, flexible scheduling or other scheduling modification within the workweek will be used to avoid incurring overtime. Flexed time cannot be adjusted between multiple workweeks. Department directors are 23 responsible for ensuring the fair and equitable administration of flexible scheduling. A. Exempt Employees The following provisions are established in accordance with the Fair Labor Standards Act: 1. Exempt employees are compensated based on the total job rather than the number of hours worked. As such, exempt employees are expected to allocate whatever amount of time is necessary to accomplish the tasks assigned to them and to successfully execute the duties and responsibilities of the position. Although forty (40) work hours is typically the standard, exempt employees are often required to work extended or irregular hours above the forty (40) hours to perform successfully. Exempt employees do not earn overtime pay for hours worked over and above the standard work schedule. 2. Exempt employees who are absent from the workplace due to personal reasons or sickness for less than a full day but more than half of their scheduled work day are required to use accrued leave (annual, sick, or personal as applicable) for the number of hours equal to half of the work day (e.g., 4 hours for an 8-hour day). Exempt employees who have exhausted all applicable leave will go into an unpaid status. Exempt employees are not required to use accrued leave for work day absences of less than half of their regularly scheduled hours. 3. Supervisors are responsible for setting work schedules, allowing or denying partial-day absences, optionally requiring that the absences be for the full scheduled day, and for monitoring the performance of exempt employees. Abuse of this privilege and/or substandard job performance by an exempt employee will lead to corrective action, up to and including termination. 4. When an exempt employee's absence is protected under the Family/Medical Leave Act (FMLA), partial day accrual use and FMLA entitlement may be used in increments of fifteen (15) minutes in accordance with the City's FMLA Policy. 5. Employees considered exempt in accordance with the Fair Labor Standards Act (FLSA) are not entitled to overtime pay for hours worked in excess of their regular work period. However, FLSA exempt employees may receive payment for overtime worked under the following conditions: 24 a. A City-wide state of emergency has been declared by the Mayor or in his/her absence the Mayor Pro Tem. b. Only hours worked in excess of fifty (50) hours in a workweek during the City-wide state of emergency period that pertain to the protection of life, property or the effective operation of the City will be paid. (The length of the City-wide emergency period shall be the duration defined in the resolution.) c. All overtime paid pertaining to this emergency will be paid at an hourly rate calculated by dividing the employee's normal salary for a pay period by the number of regularly scheduled hours in the pay period. d. This provision applies to all FLSA exempt employees with the exception of the City Manager. e. Deductions from the pay of an exempt employee may be made for suspensions of one or more full days in accordance with the FLSA. B. Safe Harbor under the FLSA It is the policy of the City to accurately compensate employees and to do so in compliance with all applicable state and federal laws. To ensure that employees are paid properly for all time worked and that no improper deductions are made, employees are responsible for recording all work time in accordance with the provisions provided by the City and for reviewing paychecks promptly to identify and report all errors. Non-exempt employees are prohibited from engaging in off-the- clock or unrecorded work. Non-exempt employees are responsible for recording actual time worked each day. Hours must be accurately recorded on a time sheet or time tracking system to which employees will have ready access. Each employee must sign his/her time sheet (whether paper or electronic) to verify that the reported hours worked are complete and accurate and that there is not unrecorded or "off-the-clock" work. The time sheet must accurately reflect all regular and overtime hours worked, any absences, early or late arrivals, early or late departures and meal breaks. Upon receipt of pay checks, employees should immediately verify that pay was provided appropriately. Exempt employees will be paid a full salary for any workweek in which 25 they perform work, regardless of the number of days or hours worked, subject only to pay deductions permitted by law, including the following: 1 . Full day absences for personal reasons, since the City has a vacation/annual leave accrual program, and partial days in accordance with 4.4 Overtime Pay, Exempt Employees, B. 2. Full day absences for sickness, since the City has a sick leave accrual program, and partial days in accordance with 4.4 Overtime Pay, Exempt Employees, B. 3. FMLA absences (either full or partial day absences). 4. Unpaid disciplinary suspensions of one or more full days for significant infractions or major workplace conduct or safety rules (including those that could cause serious harm to others) set forth in City policies and procedures. 5. The first or last week of employment in the event that an employee works less than a full week. Employees who have questions regarding deductions from their pay, believe that their wages have been subject to any improper deduction, or believe that pay does not accurately reflect all hours worked should contact their supervisor immediately. Each report will be appropriately addressed in a timely manner. Violations will subject the offending employee to corrective action, up to and including termination. 4.5 On-Call Pay On-call pay shall be paid to employees who are required to remain available to be called in to work on a short notice (as defined in departmental guidelines) if the need arises. Only employees who are specifically required by the department director to be on-call will be compensated. The standard to which on-call pay is to be paid and the amount to be paid must be authorized by the City Manager in advance. 4.6 Call-Out Pay Call-out pay applies to a situation where an employee is called to work on off-duty hours (excluding lunch periods) due to an emergency or an urgent situation. Call- 26 out work performed during lunch periods shall be compensated based on actual time worked. The hours to be paid where an employee is actually called into work shall be actual time with a minimum of two (2) hours. In the event of multiple call-outs, the two (2) hour requirement shall not apply to those call-outs incurred within two (2) hours of the first call-out clock-in time. If the call-out consists only of telephone calls, the actual time of the call will be paid, without regard to a minimum time. During workweeks in which there is Holiday Leave or during a declared City-wide state of emergency, the call-out time will be compensated at one and one-half (1.5) times the employee's regular rate of pay. Call-out hours paid will be considered time worked for purposes of overtime calculation in the work period in which the call outs occurred. 4.7 Working Out of Classification Pay Working out of classification pay shall apply to employees who are required to work in a higher job classification (This policy does not apply to employees working in a director level capacity.) The employee must work in the higher job classification for more than the number of days noted in the following schedule in a thirty (30) calendar day period. Employee Type Number of Days/Shifts 8 & 10 hour 10 12 hour 7 24 hour 5 The employee's pay rate will be adjusted to the minimum of the higher job classification pay range or by five percent (5%), whichever is greater, for each day/shift worked in the higher job classification, including the qualifying work days/shifts. The employee will remain in their current position and retain their original overtime status. Pay will revert to the previous rate of pay at the end of the temporary assignment. 4.8 Storm or Other Disaster Pay and Leave These policies apply when a City-wide state of emergency has been declared by the Mayor or in his/her absence the Mayor Pro Tern. A. Storm Leave 27 Employees (except seasonal part-time) directed not to work any regularly scheduled hours due to the storm shall be paid Storm Leave for those hours at their regular hourly pay rate. Hours paid as Storm Leave shall not count toward overtime. B. Storm Worked Pay Employees (except police officers and firefighters) required to work during the storm period as designated by the City Manager or any rescheduled shift due to the storm or any hours worked in excess of their regularly scheduled shift related to the storm shall be paid Storm Worked Pay at 1.5 times their regular hourly pay rate. Police officers and firefighters called in or held over shall be paid Storm Worked Pay at 1.5 times their regular hourly pay rate. Storm Worked Pay hours paid shall be considered time worked for purposes of overtime calculation. 28 i Chapter 5 Leave I Chapter 5 Leave 5.1 Annual Leave Annual leave may be used as accrued after the employee has completed six (6) consecutive calendar months of employment. Previous employment with the City will not count towards years of service. Exceptions to this rule include leave approved by the City Manager (or designee/department director) during the employee's recruitment or when an exempt probationary employee has exhausted sick leave and has a documented illness/injury for which the leave is taken. A. Rate of Accrual Annual leave shall be credited to benefits eligible employees on a bi- weekly basis in accordance with the following schedule: Employee Type Years of Service 8 & 10 Hour 12 Hour 24 Hour 0-4 3.08 hours 3.23 hours 4.61 hours 5-9 3.69 hours 3.85 hours 5.54 hours 10-14 4.61 hours 4.85 hours 6.93 hours 15-19 5.53 hours 5.81 hours 8.31 hours 20 and over 6.15 hours 6.46 hours 9.23 hours Reduced hour employees working in positions regularly scheduled to work 1,664 hours or more annually (with the exception of police officers and firefighters who work an assigned shift), shall receive pro- rated accruals based upon the number of hours they are regularly scheduled to work. B. Maximum Accumulation The maximum amount of annual leave that employees not covered by a collective bargaining agreement may accumulate is as follows: Employee Type Maximum 8 & 10 hour 320 hours 12 hour 336 hours 24 hour 400 hours C. Use of Annual Leave Annual leave may be taken in quarter-hour increments. 29 Annual leave may be used for annual wellness related healthcare provider visits at any time. Annual leave may be used during absences involving sickness, injury or death, with department director approval, only after those leave benefits are exhausted. All leave must be exhausted prior to going into an unpaid status. If an employee with approved leave works additional hours during the workweek, it shall be the decision of the employee whether to reduce the amount of leave requested. D. Procedure An employee who is eligible for vacation may take it at any time agreeable to the employee and supervisor. The employee must complete a Leave Request Form. Each department director, or designee, shall schedule annual leave with particular regard to the seniority of employees, in accordance with operating requirements and, insofar as possible, with the requests of the employees. The method of compiling and scheduling leave requests must be reasonable, fair, consistent, non-discriminatory and comply with departmental and City policies and procedures. Annual leave shall not be scheduled in such a way that it hinders departmental operations or causes significant understaffing, so as to impact the operation of the department or office. E. Periods When Annual Leave Shall Not Accrue When an employee is on any authorized absence, exclusive of annual leave, for more than the time period noted in the following schedule, the employee shall be placed in a non-leave earning classification until such time that the employee returns to work: Employee Type Time Period Absent 8 & 10 hour 15 consecutive work days 12 hour 12 consecutive shifts 24 hour 7 consecutive shifts F. Payment of Annual Leave Upon Separation No employee shall be permitted to forego his/her vacation and receive pay in lieu of annual leave. Accrued but not used annual leave shall 30 only be paid out when an employee has completed six (6) consecutive months with the City and is separated from the City payroll for any reason. Prior to any payout being made to an eligible employee, all City property and/or equipment in possession of the employee must be returned to the employee's supervisor or designee, if applicable. 5.2 Holiday Leave A. The following days shall be observed as official City holidays. First day of January (New Year's Day) Third Monday of January (Martin Luther King Day) Last Monday in May (Memorial Day) Fourth day of July (Independence Day) First Monday in September (Labor Day) Eleventh day of November (Veterans Day) Fourth Thursday in November (Thanksgiving Day) Fourth Friday in November (Day after Thanksgiving Day) Twenty-fourth day in December (Christmas Eve) Twenty-fifth day in December (Christmas Day) B. When a holiday observed by the City falls on Sunday, such holiday shall be observed on Monday after the holiday. When a holiday observed by the City falls on Saturday, such holiday shall be observed on Friday before the holiday. C. Christmas Eve holiday may be observed on either the day before or after Christmas at the discretion of the City Manager, in an effort to provide for a long four (4) day weekend when possible. D. All employees who meet the holiday pay eligibility requirements outlined in this section shall be paid holiday pay equivalent to eight (8) hours at the employee's regular rate of pay. In the event that the observed holiday falls on a day that the employee is regularly scheduled to work a shift of more than eight (8) hours and does not work due to the observance of the holiday, the employee shall receive the remainder of the hours as holiday pay. In the event that the observed holiday falls on the employee's regularly scheduled day off, the employee may request and, with department director approval, be given off with pay the same 31 number of hours worked on a regularly schedule shift for that position in the same pay week, instead of being paid the holiday pay. All employees who are required to work on the observed holiday and do not qualify for the overtime pay as noted in Chapter 4 of this policy shall be paid for all hours worked on the holiday at the rate of one and one-half times (1.5) the employee's regular rate of pay. In addition, the employee must meet the holiday pay eligibility requirements outlined in 5.2 E. of this policy. The observed holiday for Monday through Friday workers is the day in accordance with 5.2 B. of this policy. The observed holiday for all other employees is the actual holiday. E. To be eligible for holiday employee an pay, must meet the following requirements: 1. Be a benefits eligible employee. 2. Must work on the scheduled days prior to and after the holiday; or Be in an approved pay status both the work day before and the work day after the holiday. Pay status includes employees on paid annual, sick, or compensatory time, as well as workers' compensation and personal days. 3. An employee who reports for work on the scheduled work date prior to the holiday will be considered to have worked that day, even though he/she is unable, due to emergency or illness, to complete the normal work day. The same will apply to the first scheduled work day after the holiday. 5.3 Personal Days Employees are entitled to two (2) personal days per calendar year. They may be scheduled by an employee, but are subject to the department director's (or designee) approval and with the following restrictions: A. The employee must have completed six (6) consecutive months of employment as a benefits-eligible employee with the City. B. Personal days cannot be carried forward to the next calendar year. 32 C. Personal days must be taken in one day (no hourly increments). D. Personal days are equivalent to the number of hours worked by the employee on a regularly scheduled shift for that position. Reduced hour employees working in positions regularly scheduled to work 1,664 hours or more annually (with the exception of police officers and firefighters who work an assigned shift), shall receive pro-rated accruals based upon the number of hours they are regularly scheduled to work. Personal days may be used during absences involving sickness, injury or death, only after those leave benefits are exhausted. All leave must be exhausted prior to going into an unpaid status. 5.4 Military Leave A leave of absence without pay will be granted to any employee who is serving in the Uniformed Services even if such period of military service may be for more than 12 months. Health insurance coverage (for the employee and his/her dependents will end on the date the employee enters military service or on the last day of the month in which the leave commences, whichever occurs first, but may be continued at the employee's election in accordance with the terms of the Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA"). Upon honorable discharge, the employee will be reinstated with the City in accordance with USERRA. In accordance with Section 115.09, Florida Statutes, an employee who is a service member in the National Guard or a reserve component of the Armed Forces of the United States will be granted leave of absence to perform active military service. The first 30 days of any such leave of absence will be with full pay. Additionally, in accordance with Section 250.48, Florida Statutes, an employee who is a member of the Florida National Guard will be granted a leave of absence with pay on all days during which the employee is engaged in active state duty for a named event, declared disaster, or operation pursuant to Florida Law. However, a leave of absence without loss of pay granted under this section may not exceed 30 days for each emergency or disaster, as established by executive order. An employee who is a member of the National Guard or who is a reservist in any branch of the Uniformed Services shall be granted military leave not in excess of 240 working hours per calendar year in accordance with Florida Statute 115.07 when they are engaged in training ordered under the provisions of the United 33 States military or naval training regulations for such personnel when assigned to active or inactive duty. The leave amount shall be at the employee's regular rate of pay. Administrative leaves of absence for additional or longer periods of time for assignment to duty functions of a military character will be granted without pay. It is the employee's responsibility to notify his/her supervisor as far in advance as possible so that arrangements can be made for the employee's absence. If an employee fails to provide notice to the City prior to the date he/she is to report for duty, the City may decline to reinstate the employee in accordance with USERRA. Note: Also refer to the 5.6 Family and Medical Leave Section (FMLA). 5.5 Sick Leave It is the policy of the City to provide reasonable time off with pay, up to the amount of unused sick leave earnings, to benefits eligible employees who are unable to work due to illness or injury. Sick leave with pay is not a right which an employee may demand, but a privilege granted by the City and shall only be used for the purposes outlined within. Previous employment with the City will not count towards years of service. A. Rate of Accrual Sick leave shall be credited to employees on a bi-weekly basis in accordance with the following schedule: Employee Type Years of Service 8 & 10 Hr. 12 Hour 24 Hour Less than 1 year 1 .84 hours 1 .94 hours 2.31 hours More than 1 year 3.69 hours 3.88 hours 4.62 hours Reduced hour employees working in positions regularly scheduled to work 1,664 hours or more annually (with the exception of police officers and firefighters who work an assigned shift), shall receive pro-rated accruals based upon the number of hours they are regularly scheduled to work. B. Maximum Accumulation The maximum amount of sick leave that an employee may accumulate is as follows: Employee Type Maximum 8 & 10 hour 960 hours 12 hour 1,008 hours 24 hour 1,200 hours 34 C. Use of Sick Leave Sick leave may be used as follows: 1. The City Manager, department director (or designee) can officially approve employee sick leave. 2. Employees may be paid for sick leave used immediately upon employment with the City. 3. Sick leave may be paid when an employee is unable to work due to a personal/family illness or injury, or when the employee's presence may endanger his own health or the health of fellow workers. A family member for this purpose is defined as spouse, children, step children, parents, parents-in-law, siblings, grandchildren or grandparents of the employee. 4. Sick leave may be taken for medical, optical, and dental appointments. Use of sick leave is intended for the duration of the appointment including travel time. Employees may request annual or compensatory leave when they are seeking the remainder of the day off for reasons not covered under sick leave. 5. Sick leave may be taken in quarter-hour increments. 6. A manager/supervisor, with concurrence of the department director, shall have the right to require documentation from a healthcare provider to verify an absence due to illness or to confirm return to work status. 7. Excessive Use of Sick Leave Sick leave is extended to employees as a privilege. Abuse of sick leave is considered unwillingness to perform job functions and may constitute grounds for progressive disciplinary action, up to and including termination. Abuse is determined on a case-by-case basis; however, examples of abuse may include, but not be limited to, the following: 35 • Repeated occasions of unscheduled, unexcused absences (including tardiness and leaving work early) • Repeated occasions of absences on the same day of the week, pay period, month, or at the same time interval • Repeated occasions of absences the day before or after a scheduled holiday or scheduled day off • Repeated occasions of taking sick leave as sick leave is earned • More than three (3) first day/last day of the workweek absences in any twelve (12) month period • Use of more than 50% of the employee's total sick leave accrual during a twelve (12) month period Sick leave used under the provisions of the Family/Medical Leave Act (FMLA) is exempted from being defined as abuse. A manager/supervisor who suspects that an employee is abusing sick leave should contact Human Resources to determine if corrective action or other measures are appropriate given the employee's absence history and FMLA status if applicable. With the concurrence of the department director and Human Resources, a manager/supervisor suspecting abuse may require an employee to submit written certification from a healthcare provider to substantiate absences. 8. Upon the exhaustion of sick leave, an employee may use annual, personal and compensatory leave with departmental approval. D. Payment of Sick Leave In order to be eligible for sick leave with pay, an employee must: 1 . Report to the Department in accordance with departmental call-in procedures at least 30 minutes prior to his/her scheduled start time on the day of the absence, the reason for the absence, except in the case of public safety where the departmental schedule will be followed. An employee who fails to notify the Department in accordance with the 36 Department's call-in procedures may not be paid for the time taken prior to notification. 2. If the absence extends beyond three days, keep the supervisor advised as to the employee's condition and anticipated date of return. 3. Submit a statement from the attending physician(s) as to the nature and duration of the illness, if requested. Please refer to Section E.4 pertaining to employees absent for Unscheduled/Emergency Personal Injury or Illness. When a paid holiday occurs during the period an employee is on sick leave with pay, the employee shall receive only his/her regular holiday and that day shall not be charged against his/her sick leave earnings. If an employee with approved leave works additional hours during the workweek, it shall be the decision of the employee whether to reduce the amount of leave requested. Procedure: 1 . Each employee shall notify (call) his/her immediate supervisor in accordance with the City/departmental attendance policy to report his/her sickness. 2. When an employee returns to work he/she shall complete the leave request form, which must be submitted to his/her department director for review. 3. If an employee wishes to use sick leave for a doctor, dentist or optical appointment, then the leave form must be submitted and approved before the sick leave is taken. 4. If a supervisor feels that an employee has abused this policy, he/she may with permission of the City Manager, authorize unpaid leave. E. Unscheduled/Emergency Personal Injury or Illness The following applies to employees who are absent for their own unscheduled or emergency personal injury or illness: Employees who are absent due to an emergency personal injury or illness should call or have someone call his/her supervisor to report 37 such an absence. An employee who has been absent under any of the following conditions must, upon returning to work, have a doctor's statement that indicates his/her return to work status with or without restrictions, to be reviewed and approved by Human Resources: 1. Employee has been hospitalized. 2. Employee has been granted annual/personal leave which is in reality for medical reasons, i.e., employee is hospitalized or undergoing a surgical procedure which could be disabling. 3. Employee has a non-work related injury or illness, even if no time is lost from his/her regularly scheduled work shift, i.e., weekend or after-hours occurrence. 4. Employee is absent three (3) or more consecutive work days. It is the employee's responsibility to ensure that proper notification is made when absent due to an emergency personal injury or illness. This must be done by phone or electronic notification, and if possible by the employee. The requirement contained in this subsection pertains to emergency personal injury and illness even if sick leave is exhausted. F. Periods When Sick Leave Shall Not Be Earned When an employee is on authorized absence, exclusive of annual leave, for more than the time period noted in the following schedule, the employee shall be placed in a non-leave earning classification until such time that the employee returns to work. Employee Type Time Period Absent 8 & 10 hour 15 consecutive work days 12 hour 12 consecutive shifts 24 hour 7 consecutive shifts G. Physician Examination An employee may be required to submit to an examination by a physician of the City's choosing upon returning to active duty after an extended illness or injury. 38 H. Employee Under Suspension Not Eligible for Sick Leave An employee under suspension forfeits all claim to sick leave for the duration of such suspension and must be returned to active duty before sick leave credit is restored. Break In Service Cancels All Sick Leave A break in service permanently cancels all sick leave accrued to an employee's record and in the event of subsequent reappointment such employee begins a new sick leave accumulation. J. Illness During Annual Leave When sickness occurs within a period of vacation leave, the period of illness may be charged as sick leave and the charge against vacation leave reduced accordingly. Application for such substitution should be made within two (2) working days after return to active duty and shall be supported by documentation from a health care provider. K. Military Duty Effect on Sick Leave When an employee enters active military duty, either by induction or for training purposes or for national or state emergencies, sick leave accumulated shall remain to that employee's account pending return from military leave. However, no further sick leave credits will be accumulated for the period of absence on military leave. L. Resignation / Retirement Employees who resign voluntarily or retire shall receive payment of their sick leave balance at the employee's current rate of pay, in accordance with the following schedule: Years of Service Percentage 10 years 25% 20 years 50% 30 years 75% Employees who are employed with the City as of November 24, 1998 and who are eligible to retire from the City in the future with less than twenty (20) years of service, shall be paid 50% of their sick leave balance at retirement. This exception shall only apply to employees who retire. 39 M. Payment of Uncredited Sick Leave Employees who were not credited with sick leave during the fiscal year due to reaching the maximum accrual, shall be paid the value of fifty percent (50%) of the uncredited sick leave up to the maximum as indicated in the following schedule: Employee Type Maximum Hours 8 & 10 hour 48 hours 12 hour 50 hours 24 hour 60 hours Employees eligible for the payment of uncredited sick leave on October 1 , 2017, shall receive the October 2017 payment. The payment of uncredited sick leave policy provision will discontinue following the October 2017 payment. N. Conversion of Sick Leave In order to provide an incentive for employees to make conservative use of their sick leave privileges, the City provides additional benefits in the form of sick leave conversion to personal days for employees in a benefits eligible position. Employees who have been employed from the first payroll period in each calendar year through the last day of the twenty-sixth payroll period in the calendar year shall be eligible for incentive personal days. Following the end of the twenty-sixth payroll period of each year, the eligible number of sick leave hours will be converted to personal days (e.g. deleted from the sick leave balance and added to the personal day balance) based on sick leave hours used during the previous twenty-six (26) pay periods unless the employee specifically requests otherwise. Donated sick leave hours do not impact this incentive program. Up to three (3) full work days of unused sick leave can be converted to personal days. The amount eligible to be converted is determined by the following formulas. Scheduled Work Day Maximum Number of Converted Hours 8 (40 hr. week) 24 minus hours used, rounded down to the nearest full work day 10 (40 hr. week) 30 minus hours used, rounded down to the nearest full work day 40 12 (Based on a 2184 36 minus hours used, rounded down to hour work year, 84 the nearest full work shift hour pay period) 24 (Based on a 2604 72 minus hours used, round down to the hour work year, and nearest full work shift 100.15 hour pay period) Example: An eligible employee who works an 8-hour day/shift uses 12 hours of sick leave during the year. The employee is eligible to convert 8 hours/1 work day to personal days. The number of sick leave hours to be converted will be based on the current work day/shift schedule at the time of the conversion. A minimum sick leave to be converted is that which is equivalent to one (1) personal day based on the employee's current work day schedule. Sick leave hours donated or converted from sick to personal days in the previous year will not be counted as sick leave hours used by the affected employee. Following the end of the twenty-sixth payroll period of the year, eligibility will be determined for the leave conversion program. All eligible leave will be converted at that time unless the eligible employee specifically requests otherwise. Employees who do not wish to convert eligible sick leave hours to personal day(s) in accordance with these provisions must provide written notification to Human Resources no later than the close of business on the last day of the twenty-sixth payroll period of the year. Converted time will be deducted from the employee's sick leave balance and added to the employee's personal day balance, which will be credited to the employee during the month of January. Converted sick leave will be treated as used leave in determining the uncredited sick leave distribution. Personal day restrictions apply to newly converted personal days, including that personal days must be used within the calendar year and cannot be carried forward to the next calendar year. 41 5.6 Family and Medical Leave (FMLA) The City provides leave pursuant to the provisions of the Family and Medical Leave Act of 1993 and as subsequently amended. An eligible employee would be entitled to unpaid Family and Medical Leave as set forth below: A. Eligible Employees Employees who have been employed for at least 12 months or 52 weeks which need not be continuous and have worked at least 1 ,250 hours during the preceding 12-month period are eligible for unpaid FMLA. FMLA runs concurrently with all forms of paid leave. The employee must use all of his/her accrued leave (e.g., sick, annual, compensatory), as well as personal days. The remainder of the leave period will then consist of unpaid leave. B. Leave Period An eligible employee is entitled to take up to 12 workweeks of FMLA (or up to 26 workweeks of military caregiver leave to care for a covered service member with a serious injury or illness) in any 12-month period. The 12-month period shall be a rolling 12-month period measured backward from the first date FMLA is used. Entitlement to FMLA for the birth or placement of a child for adoption or foster care will expire 12 months from the date of birth or placement. C. Reason for Leave An employee who meets the applicable eligibility requirements will be granted a total of up to 12 workweeks of FMLA for the following reasons: 1 . The birth of the employee's child and/or in order to care for that child; 2. The placement of a child with the employee for adoption or foster care; 3. To care for a spouse, child, or parent who has a serious health condition, or a serious health condition that renders the employee incapable of performing the functions of his/her job. 4. A qualifying exigency arising out of the fact that the employee's spouse, child or parent is a covered military member in the Armed Forces on active duty (or has been 42 notified of an impending call or order to active duty) in support of a contingency operation. 5. To care for a covered service member (or veteran who was a member) of the Armed Forces (including the National Guard or Reserves) who is a spouse, son, daughter, parent, or next of kin and has incurred a qualifying (as defined by the Secretary of Labor) injury or illness in the line of duty while on active duty in the Armed Forces (or a qualifying injury or illness that existed before the beginning of the member's active duty and was aggravated by service in line of duty on active duty in the Armed Forces). Employees may be entitled to 26 weeks of FMLA, pursuant to Federal Law. Employees should contact Human Resources to apply for or learn more about this type of military leave. If spouses who are eligible for FMLA both work for the City, the aggregate FMLA taken by both employees is limited to a total of 12 workweeks if the FMLA is taken for the birth of the employee's son or daughter or to care for the child after the birth, or for placement of a son or daughter with the employee for adoption or foster care or to care for the child after placement or to care for a parent with a serious health condition. However, if the FMLA is taken by either spouse to care for the other who is seriously ill and unable to work, to care for a child with a serious health condition, or for his/her own serious illness, then each employee is eligible for up to 12 weeks of FMLA. Where parents both use a portion of the total 12-week FMLA entitlement for either the birth of a child, for placement for adoption or foster care, or to care for his/her own parent, the parents would each be entitled to the difference between the amount he or she has taken individually and 12 weeks of FMLA for other purposes. D. Application for Leave An employee intending to take FMLA must complete an application for FMLA and return it to Human Resources for the FMLA to be approved. The completed application must be accompanied by the medical certification stating the reason for the leave, the anticipated duration of the leave, and the starting and ending dates of the leave. E. Outside Employment Outside or supplemental employment is generally prohibited during FMLA leave. Exceptions may be granted on a case-by-case basis and must be approved by the City Manager prior to the commencement of the FMLA. 43 F. Notice of Leave It is the employee's responsibility to notify Human Resources of the qualifying event or need for FMLA at least 30 days before the FMLA is to begin, or as soon as the reason requiring the FMLA is known. Failure to provide the required notice may result in a delay or denial of the leave. G. Intermittent or Reduced Leave Employees may not take intermittent or reduced leave in case of birth or placement of a child, unless the City agrees. In the case of serious health conditions, FMLA may be taken intermittently or on a reduced leave schedule when medically necessary. Employees are expected to make a reasonable effort to schedule intermittent leave so as not to disrupt the operations of the City. H. Medical Certification of Leave The application for FMLA based on the "serious health condition" of the employee or the employee's spouse, child, or parent must be accompanied by a "Medical Certification Statement" completed by the health care provider. The certification must be complete and include all requested information, including the date on which the serious health condition commenced, probable duration of the condition, and the appropriate medical facts regarding the condition. If an employee is requesting FMLA to care for a spouse, child, or parent with a serious health condition, the medical certification must provide an estimate of the amount of time the employee will need. In addition, the City may request re-certification of medical necessity under certain situations as allowed by FMLA regulations. Notification of Leave Assignments After receiving notice from the employee regarding the need to take FMLA, the City will discuss the leave requirements with the employee and will issue a designation notice outlining the basic information regarding the leave. J. Benefits Coverage During Leave An employee who takes FMLA will not lose any previously accrued seniority or leave benefits, but are subject to accrual limitations described in this policy. Leave extending beyond the 12-week FMLA allotment does not carry the return rights under FMLA. 44 While an employee is out on FMLA, payroll deductions for any group or voluntary benefits in which the employee is enrolled will continue until all accrued leave hours are exhausted. After exhausting all accrued leave or donated leave time, insurance premiums in the amount normally deducted from the employee's paycheck must be paid biweekly directly to Human Resources until the employee returns to work or FMLA entitlement ends. Failure of the employee to pay his/her share of these insurance premiums, if any, may result in loss of coverage. If an employee exhausts FMLA, is unable to return to work, and separates from service, he/she may elect to continue benefits coverage through COBRA. If an employee fails to return to work after the expiration of their FMLA, the employee will be required to reimburse the City for its portion of the payment for group insurance premiums during the FMLA. Reimbursement will not be required if the employee does not return to work because of his/her serious health condition, the serious health condition of the employee's family member, or other circumstances beyond the employee's control. K. Restoration to Employment An employee who returns from FMLA will be returned to the same position held when the FMLA began or to a position equivalent in pay, benefits, and other terms and conditions of employment. However, the highest paid 10 percent of employees are not guaranteed reinstatement if reinstatement will cause the City economic injury. In such a case, the City will notify the employee as soon as it determines that reinstatement is not available. The City cannot guarantee that an employee will be returned to his/her former job. L. Return from FMLA The City will require an employee taking FMLA to report at least every two (2) weeks on his/her status and intent to return to work upon completion of the leave. Employees should notify their immediate supervisor at least one week prior to their scheduled return to work date to verify their return. Employees returning from a medical leave are required to provide certification from their health care provider indicating that the employee is able to resume work with no limitations. Once an employee returns to work from FMLA, the City reserves the right to require an employee to undergo a physical or mental examination at the City's expense whenever there is reasonable belief that the employee's fitness for duty is in 45 question. Employees who do not return to work upon the expiration of FMLA leave will be treated as having voluntarily terminated their employment. An employee who requests an extension of their FMLA beyond that certified by their medical provider, must submit his/her request for an extension in writing that includes the reason for the requested extension and the anticipated date of return. M. It is the City's right and obligation to determine whether an employee's leave is eligible for FMLA. If an employee is taking time off from work and the City has reason to believe that such time off falls under the FMLA provisions (e.g., the employee has a known serious health condition), the City can count the leave toward the employee's 12-week leave entitlement. 5.7 Jury and Witness Duty Leave A. Jury Duty All benefits eligible employees selected for jury duty shall be entitled to leave with pay for the period of absence required. Such leave shall not be charged to annual or sick leave earnings. Eligibility commences on the first day of active employment. If an employee is called for jury duty and serves as a juror on a regular working day or days, he/she will receive pay for the time lost from work by reason of such service. B. Official Court Attendance All employees subpoenaed or ordered to attend court to appear as a witness or to testify in some official capacity on behalf of the City shall be entitled to leave with pay for such period as his/her court attendance may require. Any fees paid for such service may be retained by the employee. C. Private Litigation Absence of an employee to appear in private litigation in which he/she is a principal party shall be charged to annual leave, personal days or compensatory leave, or if no leave is available, to leave without pay. Procedure: 46 1 . When called for jury duty, the employee must show the summons to the supervisor prior to the date of service so that authorization and plans for the absence can be made. Failure to advise the supervisor in advance may be cause for the employee not to receive jury duty pay. In addition, the employee must complete the application for leave authorization form. 2. When released from jury duty for any day, the employee will be expected to return to work for that day. If released from jury duty two hours or more before the end of a regularly scheduled work day, an employee is required to return to work. 3. Upon return to work (after having been released by the court), the employee must submit to the supervisor a statement from the Clerk of the Court indicating the dates and amount paid for serving as a juror. 4. The supervisor will turn the statement over to the department director in order that the Finance Department (payroll) may be notified to pay the employee for jury duty. 5.8 Leave of Absence A. Leave of Absence for Medical Reasons Employees ineligible for FMLA or who have exhausted FMLA leave may request a leave of absence for an employee's own medical condition due to illness or injury. Up to fifteen (15) calendar days may be approved by the department director. Leave in excess of fifteen (15) calendar days shall be subject to the approval of the City Manager and in collaboration with Human Resources. A leave of absence shall run concurrent with all forms of leave including FMLA and shall not exceed a total of one hundred eighty (180) calendar days. Annual, sick, personal days and compensatory leave may be used during a leave of absence. All leave must be exhausted prior to going into an unpaid status. The application for a leave of absence shall be in writing and shall include a physician's certification of the condition and the period of time the employee will be incapacitated. Dates set forth by the physician shall be strictly adhered to, however may be amended by the physician. The City may at any time require additional 47 documentation from the physician issuing the certification or may secure additional medical opinions from other physicians. The amount of leave authorized shall not exceed the end of the period for which leave was requested or certified by a physician. An employee who requests an extension of their leave of absence must submit his/her request for an extension in writing that includes the reason for the requested extension, the anticipated date of return, and updated medical certification. Employees who do not return to work upon the expiration of their leave of absence will be treated as having voluntarily terminated their employment. B. Leave of Absence for Personal Reasons A leave of absence up to fifteen (15) calendar days may be approved by the department director. A leave of absence from fifteen (15) to ninety (90) calendar days may be approved by the department director with the approval of the City Manager and in collaboration with Human Resources. A leave of absence will only be approved if that period of absence does not require replacement of the employee's services. Leave without pay for more than thirty (30) calendar days will be deducted from length of the employee's service record. Annual, personal days, compensatory, or sick leave (if applicable) may be used during a leave of absence for personal reasons. All leave must be exhausted prior to going into an unpaid status. 5.9 Compensatory Leave A. Compensatory leave is authorized overtime credited to a Fair Labor Standards Act non-exempt employee for which reimbursement is made by allowing the equivalent of time off with pay. Employees may receive compensatory leave for any work performed in excess of the employee's standard work period, in accordance with the overtime pay schedule included in this policy. B. Compensatory leave shall be credited to the employee as quickly as possible and should not be permitted to accumulate in excess of 80 hours. C. Compensatory leave may be taken in quarter-hour increments as long as it does not disrupt the operations of the employee's 48 department. D. Compensatory leave may be taken in conjunction with vacation leave, with the approval of the department director (or designee), but should not be allowed to accumulate for this purpose. When so taken, it is preferred that the aggregate not exceed the period of normal vacation. E. Upon termination of employment for any reason, the employee shall be paid the remaining balance of compensatory leave available to the employee. F. Non-union Firefighters and Police Officers shall receive the same maximum number of hours of compensatory leave hours as union members, as outlined in the respective Collective Bargaining Agreements, and relative to their effective dates. G. If an employee with approved leave works additional hours during the workweek, it shall be the decision of the employee whether to reduce the amount of leave requested. H. Compensatory leave may be used during absences involving sickness, injury or death, only after those leave benefits are exhausted. All leave must be exhausted prior to going into an unpaid status. 5.10 Injury Leave An employee who is required to be absent from work at the direction of a workers' compensation authorized physician due to a work related injury or illness, shall be compensated in accordance with the following: A. A probationary employee, who receives a job related injury, shall not be entitled to injury leave. B. The maximum period that a benefits eligible employee shall be paid injury leave at full pay shall be forty (40) hours (or shall be prorated if the employee works less than a forty (40) hour workweek) per injury. C. Workers' compensation payments issued during the period of Injury Leave shall be signed over to the City. D. Upon the payment of the maximum injury leave available, employees shall be required to use accumulated sick or annual leave to make up the difference between the workers' compensation payments and the employee's regular wages. 49 E. Employees are required to use injury leave concurrently with any available Family and Medical Leave. Leave time taken will be applied towards the employee's Family and Medical Leave entitlement. F. Non-union Firefighters and Police Officers shall receive the same maximum number of hours of paid injury leave as union members, as outlined in the respective Collective Bargaining Agreements, and relative to their effective dates. 5.11 Administrative Leave When it is in the best interest of the City, the City Manager may place an employee on administrative leave for a period of time not to exceed thirty (30) calendar days. The employee shall not be allowed to be at his/her worksite during administrative leave, unless there is specific authority from the department director or City Manager. The employee may be maintained in full-pay status with no loss of benefits during this period. 5.12 Leave Donations Employees may donate unused leave hours to other benefits eligible employees in accordance with the following criteria: A. Employees may donate vacation, sick or personal leave due to a personal/family medical condition, illness or injury or due to death of another employee. B. For the purpose of leave donation, family is defined as spouse, children, step-children, parents, siblings or grandparents. C. Employees donating/receiving leave must have been employed with the City for at least 12 months. D. Employees wishing to receive donated leave due to a personal/family medical condition, illness or injury must submit a request in writing to Human Resources for the leave donation. Requests for leave donation on behalf of a beneficiary must be submitted to Human Resources by the deceased employee's department director. In accordance with Section 222.15, Florida Statutes, a beneficiary is an employee's spouse, child or children (provided the child/children are over 18 years of age), father or mother, or any other person specifically designated by the employee in the employee's personnel file as a beneficiary to whom wage payments may be made. 50 E. Employees receiving donated leave due to a personal/family medical condition, illness or injury must furnish a physician's certification of the existence of the illness or injury. F. Employees receiving donated leave due to a personal/family medical condition, illness or injury must have exhausted all of his/her available sick leave, vacation leave, compensatory leave and personal days. G. Employees receiving donated leave due to a personal/family medical condition, illness or injury must have been absent at least thirty (30) consecutive calendar days due to the specific situation in either paid or unpaid leave status. H. Employees may donate leave in one (1) hour increments up to a maximum of forty (40) hours per receiving employee per year. Employees may not donate hours that would result in the donating employee having less than eighty (80) hours of available sick leave after the donation. Donated sick leave will be treated as used leave in determining the uncredited sick leave distribution. J. Unused donation hours will be returned to the donating employees in proportion to the donations. K. The maximum amount of hours an employee may receive from other employees shall be 480 hours per qualifying event. L. Payment of donated leave to the receiving employee may be made retroactively to the date the employee exhausted their available leave balances. M. In the event of donated leave due to a death, the donated leave shall be paid in accordance with the applicable provisions in the Employment Policies Manual. 5.13 Domestic Violence Leave In conjunction with Florida law, the City grants up to three (3) working days of leave from work in any 12-month period for employees who have worked for at least three (3) consecutive months and become victims of domestic violence or sexual violence. If applicable, employees may use accrued vacation, sick, or personal time to cover this time off. Appropriate or advance notice must be given to the department director or Human Resources except in cases of imminent danger to the health or safety of the employee or a family member. A police report or other 51 documentation must be filed with Human Resources and will be kept confidential. Employee questions relating to use of this leave should be directed to Human Resources. This leave may be used to cover such activities as: A. Seeking an injunction for protection against domestic violence B. Obtaining medical care or mental health counseling to address injuries resulting from domestic violence C. Obtaining services from victims' services organizations such as a domestic violence shelter or rape crisis center D. Making the employee's home secure from the perpetrator of domestic violence or finding a new home so as to escape the perpetrator E. Seeking legal assistance or attending court for related proceedings 5.14 Bereavement Leave Employees upon request and approval by their department director may be granted up to twenty-four (24) hours of bereavement leave in the event of the death of a family member. The employee shall submit proof of death and relationship before compensation is approved. Wages will be paid only for the actual scheduled hours on the day(s) of absence. Family members are defined as the employee's children, parents, parents- in-law, brothers, sisters, grandparents, grandchildren, great grandparents, great grandchildren, aunts, uncles, and current spouse, step-children, step-parents, step parents-in-law, step-brother, step-sister, step- grandparents, step-grandchildren, sisters-in-law, brothers-in-law, sons-in- law, and daughters-in-law. If additional time off is necessary, annual leave, personal days or compensatory leave may be used with the approval of the department director. 52 Chapter 6 Personnel Management Chapter 6 Personnel Management 6.1 Attendance Records An attendance record shall be maintained for each employee by the respective department. This record shall reflect all absences and shall be made available to the employee for inspection upon request. Copies of all leave request forms must be forwarded by department directors to the Finance Department. An official/original leave request record file will be maintained in the Finance Department and a copy in each respective department. Time sheets shall contain signed department director approval upon submittal to the Finance Department. All time worked shall be recorded on the employee's timesheet/record. 6.2 Travel and Subsistence Allowance All persons traveling on official City business are expected to follow the City's travel policy and procedure, and exercise good judgment in incurring expenses. All travel is to be responsible, necessary and reasonable. Pursuant to Section 112.061 (3) (a), Florida Statutes, the City Council hereby delegates to the City Manager the authority to approve travel for all authorized persons traveling on behalf of the City. The City Manager shall establish a procedure for the reimbursement of travel expenses and the closing out of all travel once complete. 6.3 Hours of Work The established work schedule for all full-time hourly employees is forty (40) hours per week with the exception of police officers and firefighters who work assigned shifts. However, the department director, with the approval of the City Manager, may establish a different work schedule which would better meet the needs of the department and/or provide proper service to the community. 6.4 Probation The probationary period shall be utilized for closely observing the employee's work, for securing the most effective adjustment of a new employee to his/her position, and for rejecting any employees whose performance does not meet the required work standards. 53 The probationary period for general employees is six (6) months, whereas the probationary period for police officers and firefighters is twelve (12) months. During the probationary period, in such a manner as the City Manager may require, the department director shall report to the City Manager (or designee — Human Resources Director) his/her observation of the employee's work and his/her judgments to the employee's willingness and ability to perform his/her duties satisfactorily and as to his/her habits and dependability. At any time during the probationary period, the department director, after advising the City Manager, may remove an employee if in his/her opinion the employee is unable to or unwilling to perform the duties of the position satisfactorily or that his/her habits and dependability do not merit his/her continued employment with the City. Prior to the expiration of an employee's probationary period, the employee's department director shall notify the City Manager by submitting an employee action form, whether the service of the employee has been satisfactory and whether he/she desires to extend the probationary period for up to ninety (90) days or continue the employee in his/her position. Upon satisfactory completion of the probationary period, the employee will become a regular employee of the City. The normal beginning pay rate for a probationary employee will be the initial pay rate within the pay range established for his/her job classification. The City Manager may make exceptions upon the recommendation of the department director. 6.5 Performance Evaluations The purpose of the performance evaluation process is to provide a formal and consistent method to document job performance standards, facilitate communication between supervisors and employees, promote and maintain job efficiency, determine training needs, and serve as basis for merit increases. Performance evaluations are to be prepared and administered for all full-time, part- time and management employees. Seasonal employees are evaluated upon the completion of the season or upon notice of separation if three (3) months of employment was completed. Employees in seasonal positions are not eligible for a merit increase. A. Types of Performance Evaluations 1. Probationary: 54 New employees are on probation as outlined in section 6.4 Probation. At a minimum, performance evaluations, indicating their progress in their job will be completed as follows: General Employees — • Upon completion of the third (3rd) month of employment • Upon completion of the sixth (6th) month of employment • Upon completion of probation, if probation was extended Police Officers and Firefighters — • Upon completion of the sixth (6th) month of employment • Upon completion of the ninth (91h) month of employment • Upon completion of the twelfth (12th) month of employment Each probationary evaluation will be signed by the employee indicating that he/she has seen the evaluation, not that he/she agrees or disagrees with its contents. 2. Annual: Annual performance evaluations shall be based on the employee's employment anniversary date, with the exception of employee demotions and past incidences in which the policy in place at the time called for the evaluation date to be adjusted as a result of a promotion, transfer or reclassification. B. Coaching Plan and Performance Improvement Plan 1. Coaching Plan: An employee who receives a rating of less than "Meets Expectation" in any one category, however receives an overall performance evaluation rating of "Meets Expectation" or higher, shall be placed on a Coaching Plan. The duration of the Coaching Plan shall be a minimum of three (3) months, and may be extended an additional three (3) months if deemed necessary/appropriate. At any time when an employee's performance has significantly and negatively changed in one area from that of the previous reporting period, the department director may require that the employee be placed on a Coaching Plan. 55 2. Performance Improvement Plan: An employee who receives an annual performance evaluation with an overall rating of less than "Meets Expectations" shall be placed on a Performance Improvement Plan. The duration of the Performance Improvement Plan shall be six (6) months, and may be extended an additional three (3) months if deemed necessary/appropriate. At any time when an employee's performance has changed radically from that of the previous reporting period, the department director may require that the employee be placed on a Performance Improvement Plan. 3. Failure to successfully complete a Coaching or Performance Improvement Plan shall result in appropriate disciplinary action. C. Preparation and Administration of Performance Evaluations Performance evaluations will normally be completed by an employee's immediate supervisor/rater. Employees being evaluated due to an internal movement (e.g., promotion, demotion, transfer) shall be evaluated by the immediate supervisor at the end of the assessment period. Employees shall be evaluated using the established and applicable performance evaluation form. Evaluation forms may be updated periodically. Supervisors and department directors are responsible for completing the forms on a timely basis. Signatures of the employee's supervisory chain of command up to the department director shall be obtained on the original form, prior to presenting to performance evaluation to the employee. The rater shall discuss the performance evaluation with the employee being evaluated. Performance evaluations must be signed by the employee. Employee signature is an acknowledgement of the presentation and discussion of the performance evaluation and does not signify agreement or disagreement with the evaluation on the part of the employee. The employee shall be furnished with an official copy of the performance evaluation form, including all signatures. The employee may record any comments he/she may have, including statements of disagreement with the evaluation in the comments section of the evaluation or on a separate document if desired. Such statements 56 will become a permanent part of the evaluation and shall be submitted within five (5) calendar days of the performance evaluation being issued to the employee. Late submittals will not be considered. An employee may appeal a performance evaluation to their department director by submitting a written memo outlining the areas of disagreement within five (5) calendar days of the performance evaluation being issued to the employee. Late appeals will not be considered. The decision of the department director will be final. No further appeals will be considered. Provisions of the City's grievance policy do not apply to performance evaluations. Employee comments/statements and all documentation concerning the employees appeal will be retained with the original evaluation in the employee's personnel file. The department is responsible for returning completed performance evaluations, and additional documents if applicable, to Human Resources on a timely basis. 6.6 Promotions It is the policy of the City to employ and promote the most qualified individual available for any given position. Promotion from within the City is a desirable practice in that positions can be filled with individuals who are knowledgeable about the operations of the City and the orientation period is significantly shortened. Vacancies in positions above the lowest rank in any category within the City personnel system shall be filled by the promotion of employees in City service when possible and practical. When a vacancy is to be filled by promotion the following factors will be considered: A. Qualifications for the position (i.e., knowledge, skills, and abilities) B. Service record with the City C. Physical fitness (if appropriate to the position) Drug Testing: The City must perform a Previous Drug and Alcohol Testing records search for any employee who is to be promoted to a Department of Transportation (DOT) Safety Sensitive Function position from a non-DOT position and has been with the City for less than two (2) years. If the 57 employee's Previous Drug and Alcohol Testing records search reveals a positive drug/alcohol test result from a previous DOT regulated employer during the last two (2) years, the employee will not be allowed to be promoted to the DOT Safety Sensitive position. Compensation: Upon promotion, the employee's pay rate shall be adjusted to either the minimum of the new pay grade or five (5%) percent higher, whichever is greater. Performance Evaluations: Promoted employees shall continue to receive their annual performance evaluations based on the date that was in effect immediately prior to the promotion. In addition, promoted employees shall receive performance evaluations based on the same intervals as a new employee in the same job classification. Promoted employees are eligible to receive merit pay increases based on the overall rating of only their annual performance evaluation. In the event that an employee is promoted prior to their six (6) month employment performance evaluation, they will still receive that evaluation. Unsatisfactory Performance: If for any reason an employee cannot or does not perform satisfactorily in the new position, he/she may be removed and either reassigned or terminated. If an employee who has been assigned to a different position has a previous record of good performance but is unable to perform the new position satisfactorily, the City will attempt to either return him/her to their previous job, or to reassign him/her to a position for which they are better qualified. The employee's rate of pay will be adjusted to that rate of pay prior to the promotion. If no appropriate position is available, however, the employee may be laid off or terminated. 6.7 Demotions Demotion occurs when an employee is placed in a position with a lower pay grade. The employee must possess the necessary qualifications to perform the required duties of the position which he/she is demoted to. Demotions must be approved by the department director and City Manager. Demotions may occur in the following situations: A. When a position has been abolished or reclassified to a lower pay grade and the employee cannot be transferred to a position with a similar pay grade. B. When an employee requests being transferred to a position with a lower pay grade. C. When an employee has been determined to be physically unqualified to 58 perform the duties of the position, based on a medical examination by a physician selected by the City. D. When an employee's supervisor has determined that he/she is not performing the duties of the job adequately. Regular employees shall be provided notice of the department director's intention to demote and the reasons for such action. The employee will be given the opportunity to respond to the department director's concerns within five (5) calendar days of receipt of the Intent to Demote letter in a meeting to be held with the employee and the department director. This meeting shall be scheduled by the employee's department. Upon consideration of the employee's responses, the department director shall make his/her decision regarding the demotion. Drug Testing: The City will perform a Previous Drug and Alcohol Testing records search for any employee who is to be demoted to a Department of Transportation (DOT) Safety Sensitive Function position from a non-DOT position and has been with the City for less than two (2) years. If the employee's Previous Drug and Alcohol Testing records search reveals a positive drug/alcohol test result from a previous DOT regulated employer during the last two (2) years, the employee will not be eligible to be demoted to the DOT Safety Sensitive position. Compensation: When an employee is demoted, his/her pay rate will be reduced five percent (5%) for each decrease in pay grade, up to a maximum reduction of fifteen percent (15%). If the employee was recently (within the previous 12 months) promoted, his/her pay rate shall be adjusted to the pay rate in effect immediately prior to the promotion. In no case shall an employee's salary fall below the minimum or above the maximum of the new pay grade. Performance Evaluations: A demoted employee's annual evaluation performance date will be changed to the effective date of the demotion. The employee will receive performance evaluations at the same intervals as a new employee. Unsatisfactory Performance: If for any reason, a demoted employee cannot or does not perform satisfactorily, he/she may be removed and either reassigned or terminated, if an appropriate position is not available. 6.8 Transfers It is the City's policy to place employees in a job which their interests and those of the City are best served. Every reasonable effort to place employees in a job of their preference is made if there is an opening and they have the necessary qualifications. Whenever possible, an employee's wishes shall be 59 respected. Druq Testing: The City must perform a Previous Drug and Alcohol Testing records search for any employee who is to be transferred to a Department of Transportation (DOT) Safety Sensitive Function position form a non-DOT position and has been with the City for less than two (2) years. If the employee's Previous Drug and Alcohol Testing records search reveals a positive drug/alcohol test result from a previous DOT regulated employer during the last two (2) years, the employee will not be eligible to be transferred to the DOT Safety Sensitive position. Compensation: A transfer is when an employee moves from one position to another in the same pay grade. The employee's pay rate will not change. Performance Evaluations: Transferred employees shall continue to receive their annual performance evaluations based on the date that was in effect immediately prior to the transfer. In addition, transferred employees shall receive performance evaluations based on the same intervals as a new employee in the same job classification. Transferred employees are eligible to receive merit pay increases based on the overall rating of only their annual performance evaluation. In the event that an employee is transferred prior to their six (6) month employment performance evaluation, they will still receive that evaluation. Unsatisfactory Performance: If for any reason an employee cannot or does not perform satisfactorily in the new position, he/she may be removed and either reassigned or terminated. If an employee who has been assigned to a different position has a previous record of good performance but is unable to perform the new position satisfactorily, the City will attempt to return him/her to a position for which they are better qualified. If no appropriate position is available, the employee may be laid off or terminated. 6.9 Position Reclassifications A position reclassification is a change in an employee's job description which results in a significant increase or decrease in assigned duties and responsibilities of the position. Position reclassifications shall be approved by the City Manager. Drug Testing: The City must perform a Previous Drug and Alcohol Testing records search for any employee who is to be transferred to a Department of Transportation (DOT) Safety Sensitive Function position from a non-DOT position and has been with the City for less than two (2) years. If the employee's Previous Drug and Alcohol Testing records search reveals a positive drug/alcohol test result from a previous DOT regulated employer 60 during the last two (2) years, the employee will not be allowed to be promoted to the DOT Safety Sensitive position. Compensation: If the reclassification is to a higher pay grade, the employee's rate of pay shall be adjusted to the minimum of the new pay grade or five (5%) percent higher, whichever is greater. If the reclassification is to a lower pay grade, the employee's rate of pay shall be adjusted to the average rate of pay of other employee's in the same or similar positions with similar years of experience. Performance Evaluations: Employees who are in positions that have been reclassified shall continue to receive their annual performance evaluations based on the date that was in effect immediately prior to the reclassification. In addition, reclassified employees shall receive performance evaluations based on the same intervals as a new employee in the same job classification. Reclassified employees are eligible to receive merit pay increases based on the overall rating of only their annual performance evaluation. In the event that an employee is reclassified prior to their six (6) month employment performance evaluation, they will still receive that evaluation. Unsatisfactory Performance: If for any reason an employee cannot or does not perform satisfactorily in the new position, he/she may be removed and either reassigned or terminated. If an employee who has been assigned to a different position has a previous record of good performance but is unable to perform the new position satisfactorily, the City will attempt to reassign him/her to a position for which they are better qualified. If no appropriate position is available, the employee may be laid off or terminated. 6.10 Termination of Employment Employment with the City may end due to the following reasons: A. Voluntary Resignation Employees are expected to provide at least two (2) weeks written notice of resignation to their department director or the City Manager. Employees who do not give the required notice will not be eligible for re-hire except as approved by the City Manager. Once a resignation is submitted, the City has no obligation to allow rescission or change of effective date of the resignation, but may consider a request to rescind or change the resignation depending on the circumstances. 61 Employees reemployed with the City shall receive service credit upon reemployment for the period of prior service for purposes of years of service recognition as long as the employee is rehired within twelve (12) months of separation, but not for purposes of accruing future annual and sick leave. The previous annual and sick leave balances will not be reinstated. B. Termination for Misconduct "Misconduct" is considered to be a violation of a City policy, rule, or working instruction. It also includes acts of gross negligence or willful acts that are not in the best interest of the City. Typically, the City will attempt to provide a warning or reprimand in an attempt to avoid further misconduct, but does not guarantee a specific sequence of warnings and/or reprimands. Employees may be terminated for misconduct upon a first serious offense. Regular employees shall be provided notice of the department director's intention to terminate and reasons for such action. The employee will be immediately placed on Administrative Leave and will be given the opportunity to respond to the department director's concerns within five (5) calendar days of receipt of the Intent to Terminate letter in a meeting to be held with the employee and the department director. This meeting shall be scheduled by the employee's department. Upon consideration of the employee's responses, the department director shall make his/her decision regarding the termination issue. Probationary, seasonal, part-time, and limited duration employees and volunteers may be terminated without notice or cause by the department director. C. Termination for Poor Performance An employee who does not meet performance standards in his/her job or who is no longer able to perform the job for any reason including, for example, loss of license or failure to maintain minimal job qualifications, may be terminated from employment. Prior to termination for poor performance, the City will typically attempt to assist the employee in improvement of performance or attempt to place the employee in a position in which he/she can perform, but does not guarantee that the employee will be retained. The termination process shall follow the process previously outlined in item B of this section. D. Reduction In Force 62 The City may, because of lack of funds, lack of work, or other causes, be required to reduce the workforce in a department or division. If a reduction in force is required, the City will select those employees affected in an equitable and non-discriminatory manner in accordance with the criteria detailed below. Within the affected work group, seasonal, part-time, and limited duration employees, followed by probationary employees will be terminated without recall rights prior to the layoff of regular employees. Management employees are at will and do not follow the reduction in force process. Where two or more employees are of similar ability, length of service with the City and in the affected position, a lay off will be determined based on employee performance. The City may also retain certain employees without regard to length of service because of the employee's special knowledge, skill, training or experience. If a regular employee is scheduled to be laid off, the employee may be offered another position for which he/she qualifies if a suitable vacancy exists, however, "bumping" is not allowed. The City Manager has the sole authority to approve or reject the request, and must further approve and confirm the names of all regular employees scheduled for layoff prior to the layoffs occurring. Employees who are laid off shall have recall rights to their vacated positions for up to six (6) months, and will be recalled in the reverse order of layoff. An employee who is not recalled within six months of layoff will be considered terminated and will be eligible for re-hire should suitable position vacancies occur. An employee who declines recall will be considered to have voluntarily resigned as of the date he/she declined. Employees recalled will not be required to serve a new probationary period unless the position to which they are recalled is, in management's sole discretion, significantly different than the one they occupied at the time of lay-off. Affected employees who are reemployed with the City within twelve (12) months shall receive service credit upon reemployment for the period of prior service for purposes of years of service recognition, and shall receive credit for years of service (longevity) for use in accruing future annual and sick leave. The previous annual and sick leave balances will not be reinstated. E. Death Separation shall be effective the date of an employee's death. All 63 compensation due to the employee as of the effective date of separation shall be paid to the beneficiary, surviving spouse, or to the estate of the employee as determined by law or by executed forms in the employee's personnel file. F. Disability The City of Clermont is committed to providing equal employment opportunities for individuals with disabilities in compliance with the Americans with Disabilities Act of 1990 (ADA) and all other applicable federal, state and local laws. All employment decisions are based on the employee's ability to perform essential job functions in accordance with the defined criteria, not the disability of the individual. Upon request, employment procedures may be modified as appropriate to reasonably accommodate qualified individuals with disabilities in accordance with the ADA. Reasonable accommodation may include, but is not limited to, modified work schedules, job restructuring, facility and equipment modification, job reassignment, etc. If the City is unable to provide a reasonable accommodation, or if the employee refuses to accept an offered accommodation, the employee may be separated from employment. G. Retirement Retirement is the voluntary separation of employment from the City upon the completion of a specific term of service and/or attainment of a certain age. Unless noted otherwise in the pension plan documents covering the employee, the normal retirement date for employees shall be the attainment of age sixty-two (62) and the completion of ten (10) years of service. H. Eligibility for Re-Employment An employee whose employment ends for any reason other than misconduct may re-apply for employment and be considered for vacancies for which he/she qualifies. Employees who are terminated, resign in lieu of termination for misconduct, or who fail to provide proper notice will not be considered for future employment with the City. While the past service for the City may be considered favorable experience, prior service does not grant any right of re-employment or preferential consideration. 64 6.11 Annual Physical Examinations All police officers/firefighters are required to have an annual physical examination by December 31 of each year. The exam will include specific tests as approved by the Fire Chief and Police Chief respectively. The physical must be administered in accordance with the guidelines set forth in the City's Medical Examination Procedure. All police officers/firefighters will be permitted leave with pay up to two (2) hours, upon approval of their department director to complete all components of the annual physical examination (when applicable). The specific results of the annual physical examination will not be made available to City management. However, in the case of firefighters, the physical examination provider must certify to the City that the firefighter is medically qualified to perform all functions of a firefighter, in accordance with the guidelines set forth by the National Fire Protection Association (NFPA) 1582. In the case of police officers, the physical examination provider must inform the City of medical conditions that could affect the individual performing as a police officer. Refusal to complete all components of an annual physical examination shall be grounds for termination in accordance with the disciplinary action policy contained herein. 6.12 Employee Disciplinary Procedures It shall be the duty of all employees to comply with and to assist in carrying into effect the City's rules and regulations, including employment and departmental policies and procedures. Employees should be made aware of the seriousness of violating regulations or actions that will necessitate disciplinary action. A. Responsibilities 1 . It is the duty of every employee to attempt to correct any faults in performance when called to the employee's attention and to make every effort to avoid conflict with the rules and regulations. 2. Supervisors are responsible for counseling employees when necessary in order to correct deficiencies and to avoid the need to exercise disciplinary action. Counseling is not considered discipline and is not subject to the grievance process. Counseling records are considered public records and shall be maintained in the employee's personnel file. 65 I 3. Discipline is an action initiated and administered when positive corrective measures designed to train or affect behavior changes are unsuccessful in attaining satisfactory employee performance; or action initiated and administered by supervisors when an employee commits a pronounced deviation regarding a rule, order, directive or procedure. Disciplinary actions become a permanent written record and are placed in the employee personnel file and may be considered during times when an increase in pay or advancement is to be determined. Discipline shall be, whenever needed, on an increasingly progressive nature in the form of reprimand, suspension, demotion, transfer or termination. Discipline shall correspond to the offense. Probationary employees, seasonal, part-time, limited duration, volunteers and management employees do not have rights under the City's Grievances policy and procedures. B. Grounds for Action and Types of Disciplinary Action It shall be the duty of each employee to maintain high standards of conduct, cooperation, efficiency and economy in their work for the City. Whenever work habits, attitude, production or the personal conduct of any employee falls below a desirable standard, supervisors should point out the deficiencies at the time they are observed. Corrections and suggestions should be presented in a constructive and helpful manner in an effort to elicit the cooperation and goodwill of the employee. Supervisors shall assist employees in gaining capability through on-the-job training as required. While it would be impossible to list all employee actions for which disciplinary action is warranted, the following list includes basic infractions and suggested disciplinary actions to be taken. In no way is the list meant to be all-inclusive, and appropriate disciplinary action may be taken for other unlisted employee actions. The disciplinary actions noted in this section are intended to be used as a guide; therefore, more severe or less severe disciplinary action may be taken based on the circumstances. The severity of the violation determines whether Progressive or Non- Progressive Corrective Action is appropriate. Violations under the category of Misconduct usually result in Progressive Corrective Action, whereas those under the category of Serious Misconduct may result in Non-Progressive Corrective Action (suspension without pay, involuntary demotion, or termination of employment). Provided, however, depending on the severity of the violation, a violation classified as misconduct and/or serious misconduct may be grounds 66 for immediate disciplinary action up to and including termination. The levels of corrective action include the following, with disciplinary action starting at the level of a reprimand: Reprimand Suspension (without pay) Demotion Termination 1. Misconduct The "misconduct" or "conduct" for which an employee may be subject to progressive corrective action is not limited to willful misconduct. Progressive Corrective Action may be imposed for any conduct which falls short of what an employer may reasonably expect and require of an employee. Examples of misconduct for progressive corrective action which may begin at the counseling level includes, but is not limited to, the following: a. Tardiness. b. Discourtesy. c. Substandard performance. d. Creating or contributing to poor housekeeping. e. Inadvertent or isolated violation of departmental rules or standards of conduct (other than "serious" misconduct which results from a lack of good judgment). f. Violation of the City's Dress and Appearance Policy or department related specific policy or procedure. Examples of misconduct for progressive corrective action which may begin at the reprimand level includes, but not limited to, the following: g. Physical or verbal mistreatment of the public, internal or external customers h. Fighting on City premises or on City time 67 i. Failure to immediately report a City vehicle crash or other incident, or damage (including work-related injuries or illnesses) to a supervisor. (Immediately is defined as the same work shift or as feasibly possible or in the case of injury/illness as soon as one becomes aware). j. Trespassing. k. Intimidation or coercion. I. Engaging in personal work on City time. m. Engaging in horseplay on City premises or time. n. Improper job performance, lack of cooperation or loafing. Productivity is not up to required standards. o. Habitual tardiness or absenteeism. p. Violation of City's Smoking and Tobacco Use Policy. q. Abuse or misuse of City equipment or property, or intentional waste of material. r. Violation of telephone or communication device usage policy. s. Violation of Social Media Policy. t. Taking more than specified time for meals or break period. u. Unauthorized sleeping on duty. v. Making or publishing false, vicious or malicious statements concerning the City or any employee. w. Violation of the City's Solicitation Policy. x. Violation of the City's Safety Policy. y. Unauthorized posting, defacing or removal of notices on bulletin boards City property. z. Being absent for one (1) schedule work day or shift without notification or approved leave, failing to notify of 68 intended absence in a timely fashion, or failing to report after a leave of absence has expired. aa. Failure to report for an overtime assignment without satisfactory reason. bb. Violation of the City's Harassment Policy. cc. Gambling on City time or at City work sites. 2. Serious Misconduct Serious misconduct may result in non-progressive corrective action, including suspension without pay, involuntary demotion or termination. Examples of serious misconduct violations which may warrant non-progressive corrective action up to and including termination, includes but not limited to the following: a. Theft or dishonesty. b. Leaving the workplace without the specific permission of the supervisor, department director or City Manager. c. Failing to acquire or maintain competence or legal capacity to perform the duties required of the position, including maintaining a valid driver's license, registration or certification, when such license, registration or certification is required in the classification or the position description. d. Failure to complete the annual physical exam if required. e. Failure to report or call in to work for three (3) consecutive scheduled work days/shifts for eight (8), ten (10) and twelve (12) hour employees or two (2) consecutive scheduled work shifts for twenty-four (24) hour employees is considered job abandonment and grounds for termination. f. Exhibiting inefficiency, incompetence, irresponsibility, substandard job performance, or continued rendering of such after instruction and/or counseling. 69 g. Demonstrating gross neglect of duty or a specific serious failure to perform assigned duties, including those that result from carelessness or gross neglect. h. Committing an act of insubordination, including the failure to obey any proper direction or an order given by a superior. i. Engaging in offensive conduct including rudeness, profanity or other conduct which disrupts the workplace. j. Committing harassment, including but not limited to sexual harassment, discriminatory in nature, or other prohibited harassment, towards another employee, customer, vendor, citizen, or any other person with whom the employee comes into contact as a result of employment. k. Engaging in or threatening to engage in a physical fight or engaging in a verbally abusive and/or intimidating confrontation with a supervisor, co-worker, or member of the public. I. Soliciting or taking for personal use a fee, gift, or other valuable object in the course of work, or in connection with it, when such fee, gift, or other valuable object so solicited or taken might be construed as receiving a favor or obtaining better treatment than that extended to other persons, either on a present or future basis. m. Attempting to use one's City position, City property or resource in order to affect any term or condition of employment, or to receive any type of preferential treatment/benefit for themselves or others which would otherwise not be afforded. n. Being dishonest, including but not limited to knowingly making false statements of misrepresentation in a matter of official City business, in the course of the employee's work, or dealing with customers. o. Making false claims, misrepresentations or omissions on behalf of oneself or another (deliberate or otherwise) to obtain employment, City provided benefits, workers' compensation benefits, or other payments or credits. This would include falsification of a record or making 70 claims on City records including employment applications, time sheets, doctor's notes or other documents. p. Misappropriating City funds, property, services or personnel for his/her personal use, or illegally disposing of City property. q. Severely violating safety policies, procedures or regulations, including but not limited to performing unsafe acts and/or failing to enforce safety practice, wear and/or use safety equipment, immediately report a work-related personal injury or damage to property or equipment, or comply with safety policies, procedures, or regulations. r. Being at-fault in a significant traffic crash or other incident on the job that results in personal injury or injury to others. s. Being found to have drugs and/or alcohol present in one's system or in violation of the City's Drug Free Workplace Policy. t. Willful destruction, being careless or engaging in other behavior resulting in the loss or damage of City property, including but not limited to negligently operating a City owned or other vehicle used in the service of the City. u. Having unauthorized possession or use of City property or the property of a co-worker. v. Misusing the City purchasing or credit card. w. Possessing unauthorized weapons or explosives on or in City owned or leased property, or during the course of performing one's job, including a concealed weapon unless authorized as part of the employee's job duty. x. Being committed or convicted of, or plead guilty or no contest to an act which constitutes a felony or misdemeanor having specific relevance to the duties of the employee's classification, or any felony, first degree misdemeanor or other serious crime including but not limited to DUI and DWI. 71 y. Failing to immediately notify direct supervisor/ management if the employee's valid Florida driver's license, as required by their job description, is denied, expired, suspended or revoked, or if ticketed for a parking violation while operating a City vehicle, or a moving violation or red light camera ticket while operating a motor vehicle while conducting City business. z. If the employee is required to maintain a commercial driver's license (CDL), failure to immediately notify direct supervisor/management of all moving violations and red light camera ticket, except parking, regardless of the violation or type of vehicle driven at the time, on or off the job; or violation of any other driving related procedures. aa. Following an arrest of an unlawful act should there be credible knowledge that a City policy or standard of conduct was violated or admission made to the law violation, a conviction of a criminal offense, being indicted by a Grand Jury, and/or incarcerated. bb. Failing to immediately notify supervisor and/or management of arrests or convictions of a criminal offense, having been indicted by a Grand Jury, or incarcerated and/or charged with any unlawful act. cc. Knowingly and willfully modifying, using or accessing data, communications systems, program or supplies used or intended to be used in City computers, computer systems, communications systems, or network without the required approval, or any other violation of a City's telephone, email/internet, or communications device usage policies. dd. Disrupting, disturbing, or in any way interfering with an investigation, including but not limited to knowingly making false allegations, statements or misrepresentations during the course of an investigation, spreading false information concerning an investigation, or having inappropriately influenced (or attempted to) witnesses, potential witnesses or investigator(s). 72 ee. Exhibiting actions or conduct, on or off the job, that could be detrimental to the City or City's operations, could affect performance of one's job, and/or could have a negative impact on the City, including the City's reputation (e.g., indecency or immoral conduct). ff. Violating any City (this or other) or departmental policy, procedure, rule, standard of conduct. (Such policies shall be cited.) gg. Violating any other properly substantiated cause that is in the best interest of the City. C. Intent of Disciplinary Action 1. It is intended that effective supervision and employee relations will avoid most matters which necessitate disciplinary action. The purpose of these rules and regulations, and disciplinary action for violations of such rules and regulations is not intended to restrict the rights of anyone, but to ensure the rights of all and to secure cooperation and order throughout City employment. 2. The severity of disciplinary action should be related to the gravity of the offense(s), the employee's record of disciplinary action, his/her length of service, and City policy in similar cases. Any adverse action taken must be for good cause, be consistent with other such actions taken by the City and be fair and equitable. 3. The following provisions shall govern disciplinary actions affecting employees in the City service. A department director, subject to the appeal rights of the regular employee as stated herein, shall have the following alternatives for disciplinary action: Reprimand: Unless the incident, action or behavior of the employee is such as to initially warrant a more severe type of disciplinary action, a reprimand shall usually be issued for first offenses. Depending upon the circumstances or seriousness of the offense, one additional reprimand may be given for repetition of the same type of offense. Reprimands should state the necessary corrective action and a warning that repeated offenses may lead to sterner measures. A copy should be filed in the employee's personnel records. 73 Suspension: A department director may for disciplinary purposes, suspend without pay any employee under the department director's supervision for such length of time as is considered appropriate, but not to exceed thirty (30) work days/shifts in any twelve (12) month period. a. A written statement (Intent to Suspend) specifically setting forth reasons for and the length of time of such suspension shall be furnished to the affected employee. Notice of the charge or charges against the employee shall be specific and include the date, time, place, and nature of the violation or misconduct charged in sufficient detail to provide the employee an opportunity to prepare a response. Such notice shall be signed by the department director. b. An employee served with an intent to suspend notification will be given an opportunity to respond to the department director's notice upon receipt or within five (5) calendar days of receipt of the intent to suspend letter in a meeting to be held with the employee and the department director. This meeting shall be scheduled by the employee's department. Upon completion of the meeting, the department director will make his/her final decision. If the employee's suspension is upheld, the employee will begin to serve the suspension the following scheduled shift. c. Upon proper hearing, the City Manager may require the department director to pay the employee who has been suspended for the number of days in excess of five (5) by which the effective date of the suspension preceded the notice. Otherwise, variance from this rule shall not affect the validity of the action. d. Notice of disciplinary action, including intent to suspend, against an employee shall be made by delivering a copy of such notice to the employee in person or by mailing a copy of such notice by certified mail to the last known address of the employee as reflected in the records of Human Resources. e. When court action, an investigation, or a trial on any charge(s) is pending against an employee and he/she is suspended, such suspension without pay may be extended by the department director until final court action is taken or disposition of the charge(s) has been made. 74 Demotion: See section 6.7 Demotions for the processing of involuntary demotion. Termination: See section 6.10 Termination of Employment, subsections B and C for the processing of involuntary termination of employment. 6.13 Employee Grievance Procedure It is the policy of the City that all employees shall be treated fairly and consistently in all matters related to their employment. When a regular employee feels that he/she has not been so treated, he/she shall have the right to present a grievance or appeal free from interference, restraint, coercion, discrimination, or reprisal. The employee shall be entitled to time off from his/her regular duties for the presentation of a grievance or appeal without loss of pay, vacation or other credits. Probationary employees, seasonal, part-time, limited duration, volunteers, and management employees do not have rights under the City's Grievances policy and procedures. A. The grievance process is to be used only to address actions affecting a term or condition of employment (i.e., formal disciplinary action is taken). A term or condition of employment is any adverse monetary action resulting from involuntary demotions, suspensions and termination, with the exception of layoffs or any changes in pay as a result of economic or budget conditions. Additionally, the grievance process does not apply to counseling, reprimand, coaching plan, performance improvement plan, performance evaluation/merit increase, transfer, leave of absences and modified duty requests. B. Procedure The employee may request a hearing to grieve the decision of the department director to the City Manager within five (5) calendar days from the date of written notification (or postmarked date for mailed correspondence). The request must be in writing. The employee may have the grievance hearing before the City Manager in the presence of the department director or any other person the City Manager may select. 1. If the employee does grieve to the City Manager, the City Manager will: 75 a. Within a reasonable time, grant a hearing to the employee and render a decision. b. The decision of the City Manager may confirm, reverse, or modify the decision of the department director. The City Manager issues his/her decision in the form of a letter issued to the grievant. 2. The decision of the City Manager is final and shall not be appealed to the City Council. An employee cannot grieve to the City Council any act or decision of the department director or City Manager. 6.14 Modified Duty Assignment If an employee is temporarily unable to perform the essential functions of his/her job due to a non-work related injury/illness, a written request for a modified duty assignment may be submitted. There shall be no modified duty status allowed unless, at the department director's sole discretion and in collaboration with Human Resources and the City Manager, it is determined that a necessary modified duty work opportunity exists within the department. In the event there are no modified duty work opportunities available in the department, the City Manager may approve modified duty status for work in other departments of the City. If such an opportunity is available, the department director shall inform the employee in writing of any modified duty assignment(s) and the physical capabilities required for their performance. Upon the request of the department director, the employee shall present this modified assignment information to the treating physician and obtain, at his/her expense, a written evaluation of the employee's capacity to perform the essential functions of the assignment. The medical evaluation must be in sufficient detail to satisfy the department director. The department's director reserves the right to request a second opinion from a City-selected physician at the City's expense if any doubt exists concerning the employee's current ability to perform the modified duties. Any modified duty assignment shall be administered by the City, in accordance with applicable law, including but not limited to, the Americans with Disabilities Act (ADA). Modified duty may be ended at the will of the City at any time, in accordance with applicable law, and shall not be subject to the grievance policy. An employee performing a modified duty assignment will be paid only for 76 time actually worked and at his/her regular straight time rate of pay. No additional or overtime hours may be worked when an employee is performing a modified duty assignment. Accumulated sick, vacation or compensatory leave may be used to make up for a loss of pay if the modified duty assignment is based on a schedule that is less than the hours worked by the employee in a regular pay period. In the event an employee suffers an on-the-job illness or injury that is compensable under Workers' Compensation, he/she shall be given preference for a modified duty assignment over a member suffering a non- work related condition if there are insufficient necessary modified duty work opportunities available. The process for obtaining and granting such an assignment shall be the same as noted above. 6.15 Smoking and Tobacco Use It is understood that smoking and other forms of tobacco use is a known hazard to the health of employees. In an effort to improve the health of employees and to decrease the costs associated with treating tobacco related illnesses, employees are required to adhere to the City's Smoking and Tobacco Use Policy in effect at the time unless otherwise stipulated in this policy. 6.16 Searches There shall be no expectation of privacy related to City property including but not limited to City issued vehicles, phones, cell phones, desks, lockers, computers and e-mail. City supervisory and managerial employees have the right to enter or search City property with or without notice. 77 • • A _ . ., , ,,,,,,,,,,r,. ., .____:____ , „„, „ , „, _ . .... ..„. .. . ..............._-_ . ...___........_ . ip, ' .. .... ........_ . ,..-„--- , .... lir, . r fr•.� . ,�.,, ,, pas`! . R . ......... •vy< s 'u • i 0 WAYNE 1 f , r We are CHAMPION re i,, - - ' . CIer s �� ° Le stick - ,, r iti- r.r.: ;'Q .i• � CLERMONT With the I . �.d0.�1 program, �, • - ' I • a ® Ir, i i 0 : : i I() ‘...m • .11: el .... 7, ;_ a ,0:** L ' w _ `T Or . li ` F• -ale I ir ,1 .. ..a io-iy4, 44) if (��� i` ' I 1M a f a ., Cal a.••.f" ' rte. / I •'. Y 1 t V I ►I 11. f, , di lit 4 r� , _ ,.1i-ar tfp Palatlakaha _ 'r4Recreation Area 1' 3 y .�..�r- • Human Resources Department 685 W. Montrose Street, 2nd floor Clermont, FL 34711 (352) 241-7380