R-95-858
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CITY OF CLERMONT
RESOLUTION
No. 858
A RESOLUTION OF THE CITY OF CLERMONT,
LAKE COUNTY, FLORIDA, ESTABLISIllNG
COMPLAINT AND GRIEVANCE PROCEDURES FOR
THE COMMUNITY DEVELOPMENT BLOCK
GRANT PROGRAM
WHEREAS, the City of Clermont desires to establish complaint and grievance
procedures in regard to the Community Development Block Grant program.
NOW THEREFORE, BE IT RESOLVED by the City Council of the City of
Clermont as follows:
1.
All complaints and/or grievances shall be submitted in
writing to program coordinators (local) for resolution.
2.
If a remedy is not provided, the complaint and/or grievance
shall be heard by the City Clerk.
3.
If remedy is not provided, then the complaint and/or
grievance shall be elevated to the Mayor of the City of
Clermont.
4.
If a remedy is not provided, the complaint or grievance
shall then be heard by the whole City Council.
5.
It shall be the policy of this locality to respond within 15
working days to all written complaints. It shall further be
the policy of this locality to resolve complaints and
grievances as reasonably as possible in a timely manner.
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CITY OF CLERMONT
RESOLUTION
No. 858
Page 2
6.
Nothing in the policy or procedure is intended to keep
anyone aggrieved from appealing decisions to the Florida
Department of Community Affairs if proper resolution is
not received.
DONE AND RESOLVED BY THE CITY COUNCIL OF THE CITY OF
CLERMONT, LAKE COUNTY, FLORIDA THIS 14TH DAY OF MARCH, 1995.
CITY OF CLERMONT
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Robert A. Pool, Mayor
Attest: